Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Why can't I clear a badged message even though I have no unread texts/iMessages

Why can't I clear a badged message even though I have no unread texts/iMessages?

iPhone 5, iOS 8.1.2

Posted on Dec 11, 2014 12:18 PM

Reply
1 reply

Dec 13, 2014 11:06 AM in response to EddieRod84

Hello EddieRod84,


Welcome to the Apple Support Communities!


I understand that you have no unread messages in your Messages application but still see a badge that indicates you do. In this situation, there may be a couple of different troubleshooting steps that I would suggest.


First I would suggest to completely quit the Messages application. The first attached article has information on how to complete this process.


Force an app to close in iOS - Apple Support


After Messages has closed, I would recommend resetting your iPhone using the instructions in the following article.


Restart or reset your iPhone, iPad, or iPod touch - Apple Support


Have a great day,

Joe

Why can't I clear a badged message even though I have no unread texts/iMessages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.