Why can't I clear a badged message even though I have no unread texts/iMessages
Why can't I clear a badged message even though I have no unread texts/iMessages?
iPhone 5, iOS 8.1.2
Why can't I clear a badged message even though I have no unread texts/iMessages?
iPhone 5, iOS 8.1.2
Hello EddieRod84,
Welcome to the Apple Support Communities!
I understand that you have no unread messages in your Messages application but still see a badge that indicates you do. In this situation, there may be a couple of different troubleshooting steps that I would suggest.
First I would suggest to completely quit the Messages application. The first attached article has information on how to complete this process.
Force an app to close in iOS - Apple Support
After Messages has closed, I would recommend resetting your iPhone using the instructions in the following article.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Have a great day,
Joe
Why can't I clear a badged message even though I have no unread texts/iMessages