lethal46

Q: Upgrade to SSD??

Hi.

I was thinking about upgrading my computer as its running pretty slow at the moment but can’t really afford to buy a new one so it has been suggested to me by NextByte store to install a new SSD which should solve all of my performance issues. I’m not a computer guru so I’d love some advice.  My computer is a MacBook pro mid 2009 edition so it’s starting to get on a bit. I’ve been quoted a figure of around $350-$500 but probably closer to $350 to have this installed in the store, including SSD.  I only really use a computer to surf net, store photos, videos, music etc so I just need it a bit quicker and some more space on the hard drive.

A. Am I getting ripped off?

B. Can I do this myself? I will be in the company of a computer guru over Christmas period and he will assist me to install it.  But is it something I should let the pro’s do?

C. Where do I buy a SSD from? What brand? I have heard Crucial??

D. Will it solve my problems?

E. Also, on my computer which I don’t currently use because it has a Geneo (?) virus/trojan or something – what should I do with that before I transfer all the data to an external hard drive?  I’m assuming if I back it up to an external hard drive the virus or Trojan will infect the hard drive???

D. Should I install a new battery or anything else whilst its pulled apart?

 

Any advice would be much appreciated – thanks in advance.

MacBook Pro, OS X Mountain Lion (10.8)

Posted on Dec 11, 2014 2:22 PM

Close

Q: Upgrade to SSD??

  • All replies
  • Helpful answers

  • by Kappy,

    Kappy Kappy Dec 11, 2014 2:27 PM in response to lethal46
    Level 10 (270,222 points)
    Desktops
    Dec 11, 2014 2:27 PM in response to lethal46

    An SSD simply means you have a faster disk drive for booting, opening, and storing files. It will not make the computer any faster. Only a new computer with a faster processor can do that. But your sense of performance is enhanced because an SSD handles disk-based data faster.

     

    The best thing for you to do is get rid of any malware on the computer and uninstall any anti-malware software you have installed. Download and run EtreCheck 2.0.11. Copy the output and paste in your next message here. Then I can better address your questions.

     

    Helpful Links Regarding Malware Problems

     

    If you are having an immediate problem with ads popping up see The Safe Mac » Adware Removal Guide, AdwareMedic, or Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support.

     

    Open Safari, select Preferences from the Safari menu. Click on Extensions icon in the toolbar. Disable all Extensions. If this stops your problem, then re-enable them one by one until the problem returns. Now remove that extension as it is causing the problem.

     

    The following comes from user stevejobsfan0123. I have made minor changes to adapt to this presentation.

     

    Fix Some Browser Pop-ups That Take Over Safari.

     

    Common pop-ups include a message saying the government has seized your computer and you must pay to have it released (often called "Moneypak"), or a phony message saying that your computer has been infected, and you need to call a tech support number (sometimes claiming to be Apple) to get it resolved. First, understand that these pop-ups are not caused by a virus and your computer has not been affected. This "hijack" is limited to your web browser. Also understand that these messages are scams, so do not pay any money, call the listed number, or provide any personal information. This article will outline the solution to dismiss the pop-up.

     

    Quit Safari

     

    Usually, these pop-ups will not go away by either clicking "OK" or "Cancel." Furthermore, several menus in the menu bar may become disabled and show in gray, including the option to quit Safari. You will likely have to force quit Safari. To do this, press Command + option + esc, select Safari, and press Force Quit.

     

    Relaunch Safari

     

    If you relaunch Safari, the page will reopen. To prevent this from happening, hold down the 'Shift' key while opening Safari. This will prevent windows from the last time Safari was running from reopening.

     

    This will not work in all cases. The shift key must be held at the right time, and in some cases, even if done correctly, the window reappears. In these circumstances, after force quitting Safari, turn off Wi-Fi or disconnect Ethernet, depending on how you connect to the Internet. Then relaunch Safari normally. It will try to reload the malicious webpage, but without a connection, it won't be able to. Navigate away from that page by entering a different URL, i.e. www.apple.com, and trying to load it. Now you can reconnect to the Internet, and the page you entered will appear rather than the malicious one.

     

    An excellent link to read is Tom Reed's Mac Malware Guide.

    Also, visit The XLab FAQs and read Detecting and avoiding malware and spyware.

    See these Apple articles:

     

      Mac OS X Snow Leopard and malware detection

      OS X Lion- Protect your Mac from malware

      OS X Mountain Lion- Protect your Mac from malware

      OS X Mavericks- Protect your Mac from malware

      About file quarantine in OS X

     

    If you require anti-virus protection Thomas Reed recommends using ClamXAV. (Thank you to Thomas Reed for this recommendation.)

     

    From user Joe Bailey comes this equally useful advice:

     

    The facts are:

     

    1. There is no anti-malware software that can detect 100% of the malware out there.

    2. There is no anti-malware that can detect everything targeting the Mac.

    3. The very best way to prevent the most attacks is for you as the user to be aware that

         the most successful malware attacks rely on very sophisticated social engineering

         techniques preying on human avarice, ****, and fear.

    4. Internet popups saying the FBI, NSA, Microsoft, your ISP has detected malware on

        your computer is intended to entice you to install their malware thinking it is a

        protection against malware.

    5. Some of the anti-malware products on the market are worse than the malware

        from which they purport to protect you.

    6. Be cautious where you go on the internet.

    7. Only download anything from sites you know are safe.

    8. Avoid links you receive in email, always be suspicious even if you get something

        you think is from a friend, but you were not expecting.

    9. If there is any question in your mind, then assume it is malware.

  • by thomas_r.,

    thomas_r. thomas_r. Dec 11, 2014 2:59 PM in response to lethal46
    Level 7 (30,889 points)
    Mac OS X
    Dec 11, 2014 2:59 PM in response to lethal46

    A lot of the time, the causes of performance drops on computers doesn't really have anything to do with the hardware, and has everything to do with the software you have installed. There's no doubt that an SSD would speed up your Mac, but is it necessary? Probably not. I'd bet there's some junk software you need to remove, and that will solve the problem.

     

    First, as Kappy recommended, download EtreCheck, run it and post the report here. That will give us a better idea of what you've got going on.

     

    Then, see my Adware Removal Guide for help removing Genieo, and any other adware that may be installed.

     

    If, after we've helped you get your Mac cleaned up, the performance still isn't where you want it to be, an SSD may be a good investment. I can honestly say that the difference in performance, specifically related to reading from and writing to the hard drive, I saw when I bought a new Mac with an SSD was astonishing. But, at the same time, dumping an expensive SSD into a six-year-old Mac may not be the best way to spend the money, either.

     

    (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

  • by lethal46,

    lethal46 lethal46 Dec 12, 2014 3:13 AM in response to Kappy
    Level 1 (0 points)
    Dec 12, 2014 3:13 AM in response to Kappy

    Hi and thanks for your advice. Also just a note I definitely need a bigger hard drive than the 160gb as i have out grown this.  It looks like I have a lot of "crap" on my computer

     

    EtreCheck version: 2.1.2 (105)

    Report generated 29 October 2014 2:38:39 pm AEDT

     

    Hardware Information: ℹ️

      MacBook Pro (13-inch, Mid 2009) (Verified)

      MacBook Pro - model: MacBookPro5,5

      1 2.26 GHz Intel Core 2 Duo CPU: 2-core

      2 GB RAM Upgradeable

      BANK 0/DIMM0

      1 GB DDR3 1067 MHz ok

      BANK 1/DIMM0

      1 GB DDR3 1067 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️

      NVIDIA GeForce 9400M - VRAM: 256 MB

      Color LCD 1280 x 800

     

    System Software: ℹ️

      OS X 10.10 (14A389) - Uptime: one day 15:51:12

     

    Disk Information: ℹ️

      Hitachi HTS545016B9SA02 disk0 : (160.04 GB)

      S.M.A.R.T. Status: Verified

      EFI (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) / : 159.18 GB (32.61 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

      MATSHITADVD-R   UJ-868

     

    USB Information: ℹ️

      Apple Inc. Built-in iSight

      Apple Internal Memory Card Reader

      Apple Inc. Apple Internal Keyboard / Trackpad

      Apple Computer, Inc. IR Receiver

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

     

    Gatekeeper: ℹ️

      Mac App Store and identified developers

     

    Kernel Extensions: ℹ️

      /Library/Extensions

      [loaded] com.sophos.kext.sav (9.2.50 - SDK 10.8) [Support]

      [loaded] com.sophos.nke.swi (9.2.50 - SDK 10.8) [Support]

     

      /System/Library/Extensions

      [not loaded] net.Thomson.iokit.USBLAN_usbpart (1.6.0) [Support]

     

    Problem System Launch Agents: ℹ️

      [failed] com.apple.AirPlayUIAgent.plist [Details]

      [failed] com.apple.CallHistoryPluginHelper.plist

      [failed] com.apple.CallHistorySyncHelper.plist

      [failed] com.apple.cloudd.plist [Details]

      [failed] com.apple.coreservices.appleid.authentication.plist [Details]

      [failed] com.apple.EscrowSecurityAlert.plist

      [failed] com.apple.icloud.fmfd.plist [Details]

      [failed] com.apple.nsurlsessiond.plist [Details]

      [failed] com.apple.pluginkit.pkd.plist [Details]

      [failed] com.apple.sbd.plist [Details]

      [failed] com.apple.secd.plist [Details]

      [failed] com.apple.security.cloudkeychainproxy.plist

      [failed] com.apple.spindump_agent.plist [Details]

      [failed] com.apple.telephonyutilities.callservicesd.plist [Details]

     

    Problem System Launch Daemons: ℹ️

      [failed] com.apple.AssetCacheLocatorService.plist [Details]

      [failed] com.apple.awdd.plist [Details]

      [failed] com.apple.ctkd.plist [Details]

      [failed] com.apple.diagnosticd.plist [Details]

      [failed] com.apple.ifdreader.plist

      [failed] com.apple.nehelper.plist [Details]

      [failed] com.apple.nsurlsessiond.plist [Details]

      [failed] com.apple.periodic-daily.plist [Details]

      [failed] com.apple.softwareupdate_download_service.plist [Details]

      [failed] com.apple.softwareupdated.plist [Details]

      [failed] com.apple.spindump.plist [Details]

      [failed] com.apple.tccd.system.plist [Details]

      [failed] com.apple.wdhelper.plist [Details]

      [failed] com.apple.xpc.smd.plist [Details]

      [failed] org.cups.cupsd.plist [Details]

     

    Launch Agents: ℹ️

      [running] com.Affinegy.InstaLANa.plist [Support]

      [loaded] com.google.keystone.agent.plist [Support]

      [running] com.sophos.uiserver.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [loaded] com.google.keystone.daemon.plist [Support]

      [running] com.sophos.common.servicemanager.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.divx.agent.postinstall.plist [Support]

      [running] com.spotify.webhelper.plist [Support]

     

    User Login Items: ℹ️

      GrowlMenu Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlMenu.app)

      iTunesHelper UNKNOWNHidden (missing value)

      laciebackupd Application (/Library/Application Support/LaCie/LaCie Backup/laciebackupd.app)

      Belkin Router Monitor Application (/Applications/Belkin/Belkin Router Monitor.app)

      Spotify Application (/Applications/Spotify.app)

      RealPlayer Downloader Agent Application (/Users/[redacted]/Library/Application Support/RealNetworks/RealPlayer Downloader Agent.app)

     

    Internet Plug-ins: ℹ️

      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

      Default Browser: Version: 600 - SDK 10.10

      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

      OVSHelper: Version: 1.1 [Support]

      DivXBrowserPlugin: Version: 2.2 [Support]

      o1dbrowserplugin: Version: 5.4.2.18903 [Support]

      QuickTime Plugin: Version: 7.7.3

      googletalkbrowserplugin: Version: 5.4.2.18903 [Support]

      Silverlight: Version: 4.0.50524.0 [Support]

      iPhotoPhotocast: Version: 7.0

     

    User internet Plug-ins: ℹ️

      RealPlayer Plugin: Version: Unknown [Support]

     

    Safari Extensions: ℹ️

      DivX Plus Web Player HTML5 <video>

     

    3rd Party Preference Panes: ℹ️

      DivX  [Support]

      Flash Player  [Support]

      Growl  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          14% SophosAVAgent

          12% WindowServer

          2% SophosUIServer

          1% Activity Monitor

          1% Sophos Anti-Virus

     

    Top Processes by Memory: ℹ️

      60 MB com.apple.WebKit.WebContent

      56 MB SophosAVAgent

      39 MB InterCheck

      39 MB WindowServer

      30 MB Finder

     

    Virtual Memory Information: ℹ️

      55 MB Free RAM

      423 MB Active RAM

      368 MB Inactive RAM

      362 MB Wired RAM

      26.28 GB Page-ins

      1.26 GB Page-outs

     

    Diagnostics Information: ℹ️

      Oct 27, 2014, 08:15:51 AM rpcsvchost_2014-10-27-081551_[redacted].cpu_resource.diag [Details]

      Oct 27, 2014, 10:48:12 PM Self test - passed

      Oct 27, 2014, 10:21:40 PM com.apple.WebKit.Plugin.64_2014-10-27-22...crash

      Oct 29, 2014, 02:03:05 PM Microsoft Word_2014-10-29-140305_[redacted].hang

      Oct 27, 2014, 10:31:49 PM SophosAVAgent_2014-10-27-223149_[redacted].crash

      Oct 27, 2014, 10:19:26 PM SophosSXLD_2014-10-27-221926_[redacted].cpu_resource.diag [Details]

  • by thomas_r.,

    thomas_r. thomas_r. Dec 12, 2014 4:05 AM in response to lethal46
    Level 7 (30,889 points)
    Mac OS X
    Dec 12, 2014 4:05 AM in response to lethal46

    Okay, looks like one probable cause of the issue is Sophos. Uninstall that, using the uninstaller that Sophos places in your Applications folder (called Sophos Remove or Remove Sophos).

     

    Another issue is that you only have 2 GB of RAM, which is bare minimum for Yosemite, and your system is definitely running low on RAM in your report. Removing Sophos may help, but if you're going to run a modern system on that hardware, low RAM is going to be a chronic issue. You could upgrade your RAM - and that's probably a higher priority than changing the hard drive - but again, you'll be dumping money into an old system, and that may not be the best investment. Still, RAM is pretty cheap these days, so we're not talking about the same level of expense as adding an SSD.