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I have not signed into imessage and facetime yet on my ipod every time i try to i get a message stating "Could not sign in. Please check your network connection and try again." The internet connection on my ipod is fine, so i don't understand what is keeping me from signing in.
iPod touch, iOS 8.1.2
Hey tcap8687,
After reviewing your post, I have located an article that can help with iMessage and FaceTime. It contains a number of troubleshooting steps and helpful advice for the issue you are experiencing:
If you have difficulty activating FaceTime or iMessage - Apple Support
If you see "Could not sign in, please check your network connection and try again" when signing in to your Apple ID
To resolve this issue, follow these steps.
- Update to the latest version of iOS.
- Verify that you have a data connection by going to www.apple.com in Safari. You can complete Apple ID activation using Wi-Fi or a cellular data connection. If you need help connecting to Wi-Fi, follow these steps.
- If you're using Wi-Fi, make sure that your local Wi-Fi network is using the recommended Wi-Fi settings.
- Sign in to your account and ensure that the primary email address and alternate e-mail addresses have been verified. If verification is pending, follow the instructions in the email Apple sent to that email address to complete verification. Or remove the e-mail addresses from the account.
- If your Apple ID isn't an email address, you can change it. The Apple ID that you're using to activate FaceTime or iMessage must be an email address. Find more information on how to change your Apple ID.
- Tap Settings > General > Date & Time. Make sure that your iPhone is set to the correct time zone. If Set Automatically is on but the wrong time zone appears, turn Set Automatically off and choose the correct time zone, date, and time.
- Enable iMessage and FaceTime while connected to a different Wi-Fi network (in a different location) if a cellular data connection is not available.
You can see that you've activated FaceTime and iMessage with your Apple ID by following these steps.
- Tap Settings > FaceTime > You can be reached by FaceTime at:
- Tap Settings > Messages > Send & Receive > You can be reached by iMessage at:
Thank you for contributing to Apple Support Communities.
Take care,
BobbyD
I can't sign into imessage or facetime
