HT204266: Use the App Store on your iOS devices, Apple TV, or computer

Learn about Use the App Store on your iOS devices, Apple TV, or computer
Sarah___d
Level 1 (0 points)

Q: My App Store is missing

The App Store is missing from my iPad. How do I get it back?

Posted on Dec 12, 2014 2:37 PM

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Sarah___d

Q: My App Store is missing

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  • by gail from maine,

    gail from maine gail from maine Dec 12, 2014 2:41 PM in response to Sarah___d
    Level 7 (26,299 points)
    iCloud
    Dec 12, 2014 2:41 PM in response to Sarah___d

    You cannot delete the App Store app, so one of the following is causing your issue:

     

    1.     The app has been moved onto a different Home Screen, or has been moved into a Folder. Do a spotlight search for the app and see if it is listed under a folder. If you cannot find it, you can always reset your Home Screen Layout: Settings>General>Reset>Reset Home Screen Layout. This will rearrange all of your icons and will put the original Apple icons back on the first Home Screen.

     

    2.     You have restrictions turned on, and the App Store options are not turned on: Settings>General>Restrictions>Allow.

     

    Best of luck,

     

    GB