HT201661: Image differences between books and prints ordered in Photos for OS X and iPhoto

Learn about Image differences between books and prints ordered in Photos for OS X and iPhoto
spam7
Level 1 (0 points)

Q: Why is the quality so bad??

"prints may appear slightly darker than on screen" is a massive understatement. Christmas cards that we ordered through iPhoto were no better quality than Walmart. Skin tones have a spray tan look and eye color is hard to distinguish. Unimpressed Apple!!!

 

Source material was around 5.5MB 2400x3000

 

Modified file shows 1.7MB at ~1800x2200

 

Output was to Flat Card, (4x6?) ... ordered 50 copies , which means that I was 50x disappointed in the results.

 

Just horrible.

Posted on Dec 12, 2014 7:05 PM

Close
spam7

Q: Why is the quality so bad??

  • All replies
  • Helpful answers

  • by LarryHN,

    LarryHN LarryHN Dec 12, 2014 7:12 PM in response to spam7
    Level 10 (85,007 points)
    Photos for Mac
    Dec 12, 2014 7:12 PM in response to spam7

    Contact Apple at the contact address on your order confirmation

     

    did you preview the card -

    Before ordering your card preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered card will match it.

     

    What is the color profile of the photos? sRGB is the best - people using Adobe RGB often are unhappy with the darkness of the prints and it is not recommende

     

    LN

  • by spam7,

    spam7 spam7 Dec 12, 2014 7:40 PM in response to LarryHN
    Level 1 (0 points)
    Dec 12, 2014 7:40 PM in response to LarryHN

    I am using iPhoto 9.6 and a Control+Click only gives the following options when looking at a "Project" on the menu bar.

     

    Screen Shot 2014-12-12 at 8.32.00 PM.png

     

    I am using "Color LCD" monitor profile.

     

    And I no... Printing and "Saving as a PDF" results in a pallette that I would have been more than happy with... The PDF differs significantly from the actual print from Apple.

     

    You mentioned the following:

    LarryHN wrote:

    What is the color profile of the photos? sRGB is the best - people using Adobe RGB often are unhappy with the darkness of the prints and it is not recommended

     

    What do you mean by the color profile "of the photos"? isn't this something that Apple would have set? It sounds like I don't understand the question but if I am overlooking something I would love to understand.

  • by spam7,

    spam7 spam7 Dec 12, 2014 8:24 PM in response to spam7
    Level 1 (0 points)
    Dec 12, 2014 8:24 PM in response to spam7

    Upon further Inspection, I was able to right click the word "Project" and get more options:

     

    Screen Shot 2014-12-12 at 8.43.12 PM.png

     

    I can compare the "Preview", the "PDF" and the iPhoto project side by side... and I see little to no difference... and this differs WILDLY from the printing.

     

    I can provide screen-shots of all of these if you would prefer?

  • by Old Toad,

    Old Toad Old Toad Dec 12, 2014 8:29 PM in response to spam7
    Level 10 (141,304 points)
    Mac OS X
    Dec 12, 2014 8:29 PM in response to spam7

    Contact Apple at the phone number at the bottom of this page and explain the situation.   If the PDF file was good then there's been a problem in the printing process and Apple has been good at making things right.

    SantaToad.png