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Helpful answers
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by Linc Davis,Dec 13, 2014 3:24 PM in response to irinotecan2014
Linc Davis
Dec 13, 2014 3:24 PM
in response to irinotecan2014
Level 10 (208,044 points)
ApplicationsGet rid of Checkpoint and use FileVault, which is built in and does essentially the same thing.
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Dec 13, 2014 7:03 PM in response to Linc Davisby irinotecan2014,Thank you for your answer. Unfortunately, I am unable to uninstall. As mentioned, my previous employer has declined to help me uninstall Endpoint. My Endpoint ID and PW allow me to enter the program and encrypt my drive, but the critical menu components are inactive.
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by Linc Davis,Dec 13, 2014 7:45 PM in response to irinotecan2014
Linc Davis
Dec 13, 2014 7:45 PM
in response to irinotecan2014
Level 10 (208,044 points)
ApplicationsBack up all data to at least two different storage devices, if you haven't already done so. One backup is not enough to be safe. The backups can be made with Time Machine or with Disk Utility. Preferably both.
Erase and install OS X. This operation will destroy all data on the startup volume, so you had be better be sure of the backups. If you upgraded from an older version of OS X, you'll need the Apple ID and password that you used, so make a note of those before you begin.
When you restart, you'll be prompted to go through the initial setup process in Setup Assistant. That’s when you transfer the data from a backup.
Select only users and Computer & Network Settings in the Setup Assistant dialog—not Applications or Other files and folders. Don't transfer the Guest account, if it was enabled.
After that, check the App Store for updates and install the third-party software you need.
Before installing any software, ask yourself the question: "Am I sure I know how to uninstall this without having to wipe the volume again?" If the answer is "no," stop.
Never install any third-party software unless you know how to uninstall it.
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Dec 14, 2014 7:44 AM in response to Linc Davisby irinotecan2014,Sorry, I should have mentioned that Endpoint will not allow me to erase and re-install the OS. That is my problem.
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by Linc Davis,Dec 14, 2014 7:49 AM in response to irinotecan2014
Linc Davis
Dec 14, 2014 7:49 AM
in response to irinotecan2014
Level 10 (208,044 points)
ApplicationsDid you start up in Recovery mode, according to the linked instructions?
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Mar 9, 2015 6:46 AM in response to Linc Davisby Steve j76,I'm having the exact same problem, when i startup with cmd r pressed it just takes me to the checkpoint login screen