HT202118: Restore your Apple TV to its factory settings

Learn about Restore your Apple TV to its factory settings
Tanjacar
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Q: How do I reboot my apple TV when there is no power indicator and when I hook it up to Itunes it registers as Iphone and wont let me update?

SO my apple tv wont respond to the control.  No power indicator on the front.  I hooked it up to my Macbook Pro and Itunes.  Problem I am having now is it registers as an Iphone and wont let me update in any way shape or form.  Any suggestions??

Apple TV

Posted on Dec 13, 2014 4:52 PM

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Tanjacar

Q: How do I reboot my apple TV when there is no power indicator and when I hook it up to Itunes it registers as Iphone and wont let m ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 13, 2014 5:07 PM in response to Tanjacar
    Level 10 (103,341 points)
    Apple TV
    Dec 13, 2014 5:07 PM in response to Tanjacar

    Welcome to the Apple Community.

     

    If your Apple TV fails to restore through iTunes……..

     

    • Check that you have correctly followed the instructions for your model of Apple TV.
    • If not already, try using a powered USB port.
    • Repeat the process but this time try connecting the cable while iTunes is closed.
    • Repeat the process with another cable.
    • Try restoring the Apple TV on another computer in another location.