InDesign won't launch for main user account

Question

InDesign won't launch for main user account

I upgraded to a new Mac Pro and copied over my old user and computer, all except the Applications folder. I reinstalled InDesign and it worked once, then crashed. It would not open after that, and I have since reinstalled. Still will not open. It bounces a few times and stops. I've created another ADMIN test account, and InDesign launches fine. Now my question is how to get it to launch in my main user account. Do the permissions need to be fixed, and if so, how?

Mac Pro 2 x 2 Ghz Dual Core Intel Xeon, Mac OS X (10.4.7)

Posted on Oct 2, 2006 8:50 AM

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Answer 1

Oct 2, 2006 9:59 AM in response to Greg Kresslein

Now the same thing has happened to Freehand. Except I never crashed with Freehand. It just won't open. I verified and repaired disk permissions, but that didn't help.

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Answer 2

Oct 2, 2006 12:40 PM in response to Greg Kresslein

I have removed everything from my user library and reinstalled InDesign. Now InDesign begins to launch, but then crashes when it gets to the 'Starting up Service Registry' line on the application screen. Any thoughts? My call to apple has yielded a 'we've done everything we can do' response.

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Answer 3

dwb

Level 7

33,220 points

Oct 2, 2006 1:02 PM in response to Greg Kresslein

Typically a problem such as the one you describe is fixed by deleting the prefs (plist) file in your preferences folder. Look for this: com.adobe.InDesign.plist

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Answer 4

Oct 2, 2006 2:21 PM in response to dwb

That's one of the first things I tried. No luck.

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Answer 5

dwb

Level 7

33,220 points

Oct 2, 2006 2:41 PM in response to Greg Kresslein

I forgot to mention, part of your problem appears to be a known Rosetta issue where suddenly PPC applications won't run. Open the terminal and type sudo killall translated

I don't know if this is your problem with InDesign or not.

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Answer 6

Oct 3, 2006 5:33 AM in response to dwb

I tried that, but both Freehand and Indesign still will not work.

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Answer 7

dwb

Level 7

33,220 points

Oct 3, 2006 5:52 AM in response to Greg Kresslein

Sorry - I'm fresh out of ideas

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Answer 8

Oct 24, 2006 1:11 AM in response to dwb

Hi,

I am having the same problem, did anyone solve this one?

I have tried to open Indesign, Photoshop, freehand and flash but all do not respond...

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Answer 9

Nov 7, 2006 7:33 AM in response to JON DHSTUDIO

It seems to be solved by removing ALL fonts from my user folder. I have only added fonts back as I need them, so I still haven't narrowed down which font(s) caused the problem, but at least I'm back up running InDesign and Freehand again.

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