I cannot redeem a code from Barclaycard

Hi ReegyRocco,

I apologize, I'm a bit unclear on the exact source or format of the codes in question. In addition to any support Barclaycard may offer for their rewards program, you may find the information and steps outlined in the following articles helpful:

Redeeming iTunes Gift Cards and content codes - Apple Support

If you can't redeem your iTunes Gift Card or code - Apple Support

Cheers,

- Brenden

Hi ReegyRocco,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

Regards,

- Brenden

I got Apple Gift cards from the Barclaycard points reward.

If I check the Gift card online with Apple and it shows a value of $25.00 each.

Anytime I try to redeem the card, it fails with invalid code.

I submit a ticket with Apple on this issue. They sent back a note with instructions on how to redeem the card.

One thing I notice, is the comment: Enter the 16-digit activation code beginning with "X"

All the gift cards that were issued to me start with the letter Y not X.

After calling someone online, I found out that this type of gift card can only be used when buying an item from the Apple Store. The app and iTunes store doesn't seem to fall into this area of "Apple Gift Card". I just assumed gift card meant anything, but it doesn't.

http://www.apple.com/gift-cards/

From my ticket with Apple - This only works if your pin starts with X

-------------------------------------------------------------------------------- --------

I would like to inform you that If you already have an iTunes Store account, please follow these instructions to redeem your iTunes Gift Card.

1) Make sure you're using the latest version of iTunes. It can be downloaded free of charge from the Apple website at:

http://www.apple.com/itunes/download

Note: Installing the latest version of iTunes will not affect your library or any items in your account that you haven't downloaded.

2) Click this link to launch iTunes and be taken to the Gift Card redemption page:

https://buy.itunes.apple.com/WebObjects/MZFinance.woa/wa/redeemLandingPage

3) Enter the 16-digit activation code beginning with "X" and click the Redeem button.

4) To complete this process, click Redeem Prepaid Card.

Once your Gift Card is successfully redeemed, your store credit will appear next to your account name. Each time you make a purchase, funds will be deducted from the credit until the credit is used up. If you run over the credit amount, iTunes will ask you to enter a credit card number. You do not need to redeem your Gift Card again when you want to make another purchase.

Alternatively, if you have not yet set up an iTunes Store account, follow these steps to redeem your iTunes Gift Card:

1) Download and install the latest version of iTunes. You can download the latest version free-of-charge from the Apple website at:

http://www.apple.com/itunes/download

2) Open iTunes.

3) To ensure you are signed out of the iTunes Store, from the Store menu, choose "Sign Out" if it is present. If you see "Sign In" as an option instead, continue to the next step.

4) Click this link to launch iTunes and be taken to the Gift Card redemption page:

https://phobos.apple.com/WebObjects/MZFinance.woa/wa/prepaidWizard

5) Enter the 16-digit activation code beginning with "X" and click the Redeem button.

Thank you for the update, obviously Apple has no clue and Barclays is indigenous regarding their 'point' system. The paperwork accompanying the Barclays card specifically states it would work on the iTunes store, App store, or Apple store. This obviously is a lie. Goodbye Barclays and wake-up Apple, you guys are making entirely too many mistakes as of late.

These are user-to-user forums, you're not talking to iTunes Support nor Apple.

If I'm looking at the correct page on Barclays site then it says that you have a choice of whether to receive an Apple gift card or an iTunes gift card, the default being an Apple card - Apple gift cards can only be used in Apple's store (including their online store), not with the iTunes store (and vice versa). You chose to receive an Apple store gift card, not an iTunes gift card ?

here a screen shot of Barclays App, you can actually change your preference for Apple Store of iTunes store from the app as often you want. Movingtoandroid you might want to take a closer look at that paperwork, since it doesn't say anything close to what you say it does.

I have the grey gift and it doesn't work

If it's an Apple Store gift card you can't redeem it onto your iTunes account

It's probably an in-store card.

NOTE: You cannot use the Barclays Apple gift card to purchased their extended warranty (Applecare). It has to be used to buy a physical product. Not great news.