iPad2 Is Not Completing the iOS 8.1.1 Upgrade Installation

This iPad (my wife's), was running iOS V 6.x

Tonight I tried to install 8.1.1; but after the First bar (beneath the Apple logo) filled to WHITE,

THE SECOND BAR is 95% white, but will not complete. It's been hung up like this for 90 minutes.


I suspect it's frozen.

Will doing a hard reset wipe my iPad contents?


Best,

Jimfromcoventry

iPad 2, iOS 8.1.1, Failed To Finish installation

Posted on Dec 14, 2014 7:50 PM

Reply
3 replies

Dec 16, 2014 8:59 AM in response to jimfromcoventry

If you are having trouble updating your iPad from iOS 6 to iOS 8.1.2, try following the steps below. Resetting won't erase your iPad, but restoring it will. Do you have it backed up?

Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
http://support.apple.com/en-us/HT203977


If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263


If you can't update or restore your iPhone, iPad, or iPod touch

You can put your iOS device into recovery mode, then restore it using iTunes.



Use recovery mode

You might need to use recovery mode to restore your device in these cases:

  • iTunes doesn't recognize your device or says it's in recovery mode.
  • You see the Apple logo onscreen for several minutes with no progress bar.
  • You see the Connect to iTunes screen.

Learn what to do if you see the progress bar onscreen for several minutes.

To put your device into recovery mode, follow these steps:

  1. Turn off your device and leave it off.
  2. Plug in your device's USB cable to a computer with iTunes.
  3. Hold down the Home button on your device as you connect the USB cable. Keep holding down the Home button until you see the Connect to iTunes screen.
    User uploaded file
  4. When you see this screen, release the Home button. If you don't see this screen, try steps 1 through 3 again.

When your device is connected, iTunes will open. You'll see a message saying that iTunes has detected an iPhone, iPad, or iPod touch in recovery mode.

User uploaded file

Use iTunes to restore your device. Restoring in recovery mode will erase your device. If you previously synced with iTunes or iCloud, you might be able to restore from your backup.

Get more help

Learn what to do if you don't see your device in iTunes for OS X, or in iTunes for Windows.

If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.


I hope this information helps ....


- Judy

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iPad2 Is Not Completing the iOS 8.1.1 Upgrade Installation

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