I have 2013 MacBook Pro 13" Retina. When I started to download windows support software from apple, then I got this message: Can't download the software because of a network problem. I would like to install Win 7_64 bit.
I dont have any connections problem and my network is going well. How can I get over this issue?
MacBook Pro with Retina display, OS X Yosemite (10.10)
Apple servers seem to have an issue. Please retry.
The same issue like last time: Can't download the software because of a network problem.
you can just get the zip file manually
Tks. Even that i can't create Windows 7 install disk on my usb key, if i can't download Support Software.
Just check the second option. It should put a file in /Library/Application\ Support/Bootcamp called WindowsSupport.dmg, which BCA will re-use when you run this again, as long as there is not a very long time gap between this and running the BCA.
I have win 7_64.iso on my disk and i have no clue how to insert my win 7 and where on my 2013 mbp retina?
Second option:
qirke wrote:
I have win 7_64.iso on my disk and i have no clue how to insert my win 7 and where on my 2013 mbp retina?
Assuming the .iso is file somewhere on your Mac, if you go double-click on it, it automatically mounts the .iso disk image and should show files in a new Finder window.
On this screen, just check the 'Download the latest Windows software...' and click on Continue. You will need a USB, which BCA will erase. It will do two steps. Copy the software to your USB, and save a copy on your Mac. Once it completes, check both 'Create a Windows..." and 'Install Windows...', and it should ask you for the location of the .iso file, and use the saved copy of the drivers software.
Please also see https://help.apple.com/bootcamp/mac/5.0/help/.
I mounted .iso file, but BCA doesnt allow me to continue.
1. i downloaded Boot Camp Support Software 5.1.5621 manually as you recommended me.
2. i cant create a bootable win 7_64 on my usb key, when i cant download support software automatically, because network issue.
3. i cant install win 7 (screenshot above), because os x 10.10 doesnt recognize mounted .iso file win 7_64
is there something wrong with my BCA 5.1.2 (497)? is there any update or anything what would help me to avoid this annoying situation?
qirke wrote:
I mounted .iso file, but BCA doesnt allow me to continue.
1. i downloaded Boot Camp Support Software 5.1.5621 manually as you recommended me.
Was it downloaded using BCA and the second checkbox via a browser? Please see http://imgur.com/a/S0Lsi#0
Downloading via browser will not save a copy in /Library/Application\ Support/Bootcamp directory. If you use Safari, it will unzip the .zip file. If you use Firefox, it will let you save it as a .zip file. You can try putting this file the directory mentioned (normally it expects a .dmg) and then run BCA a second time and check all three boxes.
3. i cant install win 7 (screenshot above), because os x 10.10 doesnt recognize mounted .iso file win 7_64
If either method is successful for downloading the support software, BCA should also prompt you for the location of W7/W8 ISO, before it tries to partition your disk.
I used Firefox to download it. It is .zip and there is no any .dmg file. There is one more thing, i didnt find /Library/Application\ Support/Bootcamp directory as you can see in screenshot below:
You can create it by hand. For example, on my Yosemite machine...
Can't download the software because of a network problem
