Tip of charger broke off inside the charge hole of my iPhone 5s

Question

Level 1

1 points

Tip of charger broke off inside the charge hole of my iPhone 5s

Hi there.

Part of the tip of my iPhone 5s charger has snapped off into the female charge hole of my iPone 5s i have attached a photo of the broken charger its like the metal casing of the charger tip has come off inside the iPone 5s as you can see the metal is gone and the white plastic chip is now fully exposed....I have also included a photo of the iPone female charge hole.

Has this happen to any one else and how did you resolve it?

Any help would be awesome thank you! 🙂

iPhone 5s, iOS 8.1

Posted on Dec 14, 2014 11:53 PM

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Answer 1

bobby_d

Level 3

851 points

Dec 16, 2014 9:46 AM in response to chad2610

Hello chad2610,

After reviewing your post, I have located a support page that can help with your iPhone. You will be able to find resources which will assist you in getting it serviced:

iPhone Repair and Service - Apple Support

Thank you for contributing to Apple Support Communities.

All the best,

BobbyD

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Answer 2

pogster

Level 5

5,123 points

Dec 16, 2014 11:19 AM in response to chad2610

The photos are too blurry to see anything. If the tip of the lightning cable can't be removed you should have it serviced at an Apple store or authorized Apple service provider. Anyone else opening the phone will void any kind of future service or warranty from Apple.

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