App interrupted during download - can't click resume

Hello


Over the weekend I bought The Sims2 from the app store. It began to download OK then was interrupted. When I log back into the app store it appears by either saying 'waiting' with the Yosemite beta also doing the same. Or the list appears without the Yosemite and says resume next to the sims but the resume button does not work.


User uploaded file


<Image Edited by Host to Remove Personal Information>

MacBook Air (11-inch Mid 2013), Mac OS X (10.4.1)

Posted on Dec 15, 2014 1:39 AM

Reply
5 replies

Dec 15, 2014 1:14 PM in response to vicki0

Your profile is showing a version of OS X that won'r even run on the Mac that you say you have!


So if you're running OS X Lion 10.7 or above, go to Launchpad and click & hold any icon until they all start jiggling and an X appears on the icon. Click the X on the paused app icon and delete the partial download. Then go to the Mac App Store/Purchases and try again.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

App interrupted during download - can't click resume

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.