ralphy

Q: Safari spinning wheel

iMac  OSX 10.7.5

 

For a year now, Safari stops working and you get a spinning wheel of death. 

 

When it does this, there is no internet activity at all, and Safari jumps from 15% of CPU usage to 60 or 70% of CPU usage.  All other applications work fine, so I can go off and do something else.  But Safari will freeze for two minutes.  (There is plenty of CPU and disk space - normally about 50% free.)

 

In frustration I went to Firefox.  But I do not always like that browser, so I came back to Safari  -  and all was well. Hooray!! 

Alas, we are now back to 2-minute pauses every five minutes, while Safari sits and thinks. 

 

I have come down to only one page with two tabs open, and it still does it.

 

Grrrrr.

iMac (21.5-inch Mid 2011), Mac OS X (10.7.5)

Posted on Dec 15, 2014 7:19 AM

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Q: Safari spinning wheel

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  • Helpful answers

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  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 15, 2014 7:22 AM in response to ralphy
    Level 9 (54,090 points)
    Desktops
    Dec 15, 2014 7:22 AM in response to ralphy

    I suggest you download and install EtreCheck from http://etresoft.com/etrecheck

     

    Run EtreCheck and publish report here

     

    Allan

  • by ralphy,

    ralphy ralphy Dec 15, 2014 7:46 AM in response to Allan Eckert
    Level 1 (8 points)
    iPad
    Dec 15, 2014 7:46 AM in response to Allan Eckert

    Thanks for that.  nice little App.

     

    I ran it in normal mode, and then I ran it again when Safari froze up.   The two reports are below.

     

     

    .

     

     

     

    Problem description:

     

    Safari pause and wheel of death (system ok)

     

     

    EtreCheck version: 2.1.2 (105)

    Report generated December 15, 2014 4:37:37 PM GMT+01:00

     

    Hardware Information: ℹ️

      iMac (21.5-inch, Mid 2011) (Verified)

      iMac - model: iMac12,1

      1 2.5 GHz Intel Core i5 CPU: 4-core

      12 GB RAM

      BANK 0/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 0/DIMM1

      4 GB DDR3 1333 MHz ok

      BANK 1/DIMM1

      4 GB DDR3 1333 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:

    Video Information: ℹ️

      AMD Radeon HD 6750M - VRAM: 512 MB

      iMac 1920 x 1080

    System Software: ℹ️

      Mac OS X 10.7.5 (11G63) - Uptime: 1:9:22

    Disk Information: ℹ️

      ST3500418AS disk0 : (500.11 GB)

      S.M.A.R.T. Status: Verified

      disk0s1 (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) / : 499.25 GB (312.24 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      OPTIARC DVD RW AD-5690H 

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      HitachiGST G-DRIVE slim 500.11 GB

      S.M.A.R.T. Status: Verified

      disk1s1 (disk1s1) <not mounted> : 210 MB

      G-DRIVE slim (disk1s2) /Volumes/G-DRIVE slim : 499.76 GB (158.74 GB free)

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Internal Memory Card Reader

      Apple Computer, Inc. IR Receiver

    Thunderbolt Information: ℹ️

      Apple, Inc. iMac

    Adware: ℹ️

      Geneio [Remove]

    Kernel Extensions: ℹ️

      /Library/Extensions

      [loaded] foo.tap (1.0) [Support]

      [loaded] foo.tun (1.0) [Support]

     

      /System/Library/Extensions

      [loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]

     

    Startup Items: ℹ️

      tap: Path: /Library/StartupItems/tap

      tun: Path: /Library/StartupItems/tun

      Startup items are obsolete in OS X Yosemite

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.adobe.CS4ServiceManager.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [invalid?] com.adobe.SwitchBoard.plist [Support]

      [loaded] com.crosscountrysoftware.Online_Bible_Installer.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

    User Launch Agents: ℹ️

      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.adobe.ARM.[...].plist [Support]

      [running] com.akamai.single-user-client.plist [Support]

      [invalid?] com.birdstep.kpn-hi.autolaunch.plist [Support]

      [loaded] com.divx.agent.postinstall.plist [Support]

      [loaded] com.genieo.completer.download.plist Adware! [Remove]

      [loaded] com.genieo.completer.ltvbit.plist [Support]

      [loaded] com.genieo.completer.update.plist Adware! [Remove]

      [invalid?] com.google.keystone.agent.plist [Support]

    User Login Items: ℹ️

      GrowlHelperApp UNKNOWN (missing value)

      Safari Application (/Applications/Safari.app)

      Skype Application (/Applications/Skype.app)

      Mail Application (/Applications/Mail.app)

    Internet Plug-ins: ℹ️

      DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Support]

      OVSHelper: Version: 1.1 [Support]

      Google Earth Web Plug-in: Version: 6.1 [Support]

      RealPlayer Plugin: Version: Unknown [Support]

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      DivXBrowserPlugin: Version: 2.2 [Support]

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.1

      iPhotoPhotocast: Version: 7.0

      AdobePDFViewer: Version: 9.5.5 [Support]

      Becon: Version: Unknown [Support]

      JavaAppletPlugin: Version: Java 7 Update 71 Check version

     

    Safari Extensions: ℹ️

      Omnibar Adware! [Remove]

    3rd Party Preference Panes: ℹ️

      Akamai NetSession Preferences  [Support]

      DivX  [Support]

      Flash Player  [Support]

      Java  [Support]

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

           6% WebProcess

           6% com.apple.coremedia.videodecoder

           6% System Preferences

           3% Finder

           2% WindowServer

    Top Processes by Memory: ℹ️

      4.83 GB Safari

      1.16 GB WebProcess

      219 MB PluginProcess

      193 MB System Preferences

      168 MB Sigil

    Virtual Memory Information: ℹ️

      1.91 GB Free RAM

      6.34 GB Active RAM

      3.40 GB Inactive RAM

      1.22 GB Wired RAM

      456 MB Page-ins

      0 B Page-outs

    Diagnostics Information: ℹ️

      Dec 15, 2014, 03:28:55 PM Self test - passed

     

     

    .

     

     

    Problem description:

     

    Safari pause and wheel of death (in pause mode)

     

     

    EtreCheck version: 2.1.2 (105)

    Report generated December 15, 2014 4:41:25 PM GMT+01:00

     

    Hardware Information: ℹ️

      iMac (21.5-inch, Mid 2011) (Verified)

      iMac - model: iMac12,1

      1 2.5 GHz Intel Core i5 CPU: 4-core

      12 GB RAM

      BANK 0/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 0/DIMM1

      4 GB DDR3 1333 MHz ok

      BANK 1/DIMM1

      4 GB DDR3 1333 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:

    Video Information: ℹ️

      AMD Radeon HD 6750M - VRAM: 512 MB

      iMac 1920 x 1080

    System Software: ℹ️

      Mac OS X 10.7.5 (11G63) - Uptime: 1:13:10

    Disk Information: ℹ️

      ST3500418AS disk0 : (500.11 GB)

      S.M.A.R.T. Status: Verified

      disk0s1 (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) / : 499.25 GB (312.24 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

      OPTIARC DVD RW AD-5690H 

    USB Information: ℹ️

      Apple Inc. FaceTime HD Camera (Built-in)

      HitachiGST G-DRIVE slim 500.11 GB

      S.M.A.R.T. Status: Verified

      disk1s1 (disk1s1) <not mounted> : 210 MB

      G-DRIVE slim (disk1s2) /Volumes/G-DRIVE slim : 499.76 GB (158.77 GB free)

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Internal Memory Card Reader

      Apple Computer, Inc. IR Receiver

    Thunderbolt Information: ℹ️

      Apple, Inc. iMac

    Adware: ℹ️

      Geneio [Remove]

    Kernel Extensions: ℹ️

      /Library/Extensions

      [loaded] foo.tap (1.0) [Support]

      [loaded] foo.tun (1.0) [Support]

     

      /System/Library/Extensions

      [loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]

     

    Startup Items: ℹ️

      tap: Path: /Library/StartupItems/tap

      tun: Path: /Library/StartupItems/tun

      Startup items are obsolete in OS X Yosemite

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.adobe.CS4ServiceManager.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [invalid?] com.adobe.SwitchBoard.plist [Support]

      [loaded] com.crosscountrysoftware.Online_Bible_Installer.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

    User Launch Agents: ℹ️

      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.adobe.ARM.[...].plist [Support]

      [running] com.akamai.single-user-client.plist [Support]

      [invalid?] com.birdstep.kpn-hi.autolaunch.plist [Support]

      [loaded] com.divx.agent.postinstall.plist [Support]

      [loaded] com.genieo.completer.download.plist Adware! [Remove]

      [loaded] com.genieo.completer.ltvbit.plist [Support]

      [loaded] com.genieo.completer.update.plist Adware! [Remove]

      [invalid?] com.google.keystone.agent.plist [Support]

    User Login Items: ℹ️

      GrowlHelperApp UNKNOWN (missing value)

      Safari Application (/Applications/Safari.app)

      Skype Application (/Applications/Skype.app)

      Mail Application (/Applications/Mail.app)

    Internet Plug-ins: ℹ️

      DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Support]

      OVSHelper: Version: 1.1 [Support]

      Google Earth Web Plug-in: Version: 6.1 [Support]

      RealPlayer Plugin: Version: Unknown [Support]

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      DivXBrowserPlugin: Version: 2.2 [Support]

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.1

      iPhotoPhotocast: Version: 7.0

      AdobePDFViewer: Version: 9.5.5 [Support]

      Becon: Version: Unknown [Support]

      JavaAppletPlugin: Version: Java 7 Update 71 Check version

     

    Safari Extensions: ℹ️

      Omnibar Adware! [Remove]

    3rd Party Preference Panes: ℹ️

      Akamai NetSession Preferences  [Support]

      DivX  [Support]

      Flash Player  [Support]

      Java  [Support]

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          68% Safari

           7% System Preferences

           7% activitymonitord

           6% com.apple.coremedia.videodecoder

           2% WindowServer

    Top Processes by Memory: ℹ️

      5.30 GB Safari

      1.17 GB WebProcess

      219 MB PluginProcess

      193 MB System Preferences

      168 MB Sigil

    Virtual Memory Information: ℹ️

      1.40 GB Free RAM

      6.78 GB Active RAM

      3.53 GB Inactive RAM

      1.17 GB Wired RAM

      458 MB Page-ins

      123 KB Page-outs

    Diagnostics Information: ℹ️

      Dec 15, 2014, 03:28:55 PM Self test - passed

     

     

     

     

    .

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Dec 15, 2014 7:49 AM in response to ralphy
    Level 9 (58,956 points)
    Photos for Mac
    Dec 15, 2014 7:49 AM in response to ralphy

    You installed the Genio malware. Please refer to Thomas Reed's guide on uninstalling Genio and then retest.  You can find the instructions by clicking:

     

    http://www.thesafemac.com/arg-genieo/

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 15, 2014 8:06 AM in response to ralphy
    Level 9 (54,090 points)
    Desktops
    Dec 15, 2014 8:06 AM in response to ralphy

    You also have another adware, OmniBar, which you should remove.

     

    Another thing you might want to get rid of is

     

    Is there a reason why you are so many release behind in the version of OS X installed on your Mac.

     

    Personally I found Lion 10.7 to be one of the slower releases of OS X.DivX.

  • by ralphy,

    ralphy ralphy Dec 15, 2014 8:48 AM in response to Allan Eckert
    Level 1 (8 points)
    iPad
    Dec 15, 2014 8:48 AM in response to Allan Eckert

    Thanks.  I used Adwaremedic, as recommended. 

    I will let you know if the problem persists.

     

    Thanks,

    R

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 15, 2014 8:49 AM in response to ralphy
    Level 9 (54,090 points)
    Desktops
    Dec 15, 2014 8:49 AM in response to ralphy

    Please publish another EtreCheck report so we can check if it is all gone.

  • by ralphy,

    ralphy ralphy Dec 15, 2014 9:20 AM in response to Allan Eckert
    Level 1 (8 points)
    iPad
    Dec 15, 2014 9:20 AM in response to Allan Eckert

    Sure  -  here it is:


    Problem description:

    After Adware software.

     

    EtreCheck version: 2.1.2 (105)

    Report generated December 15, 2014 6:17:01 PM GMT+01:00

     

    Hardware Information: ℹ️

      iMac (21.5-inch, Mid 2011) (Verified)

      iMac - model: iMac12,1

      1 2.5 GHz Intel Core i5 CPU: 4-core

      12 GB RAM

      BANK 0/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 1/DIMM0

      2 GB DDR3 1333 MHz ok

      BANK 0/DIMM1

      4 GB DDR3 1333 MHz ok

      BANK 1/DIMM1

      4 GB DDR3 1333 MHz ok

      Bluetooth: Old - Handoff/Airdrop2 not supported

      Wireless:

    Video Information: ℹ️

      AMD Radeon HD 6750M - VRAM: 512 MB

      iMac 1920 x 1080

     

    System Software: ℹ️

      Mac OS X 10.7.5 (11G63) - Uptime: 0:42:47

     

    Disk Information: ℹ️

      ST3500418AS disk0 : (500.11 GB)

      S.M.A.R.T. Status: Verified

      disk0s1 (disk0s1) <not mounted> : 210 MB

      Macintosh HD (disk0s2) / : 499.25 GB (311.96 GB free)

      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

      OPTIARC DVD RW AD-5690H 

     

    USB Information: ℹ️

      HitachiGST G-DRIVE slim 500.11 GB

      S.M.A.R.T. Status: Verified

      disk1s1 (disk1s1) <not mounted> : 210 MB

      G-DRIVE slim (disk1s2) /Volumes/G-DRIVE slim : 499.76 GB (158.71 GB free)

      Apple Inc. BRCM2046 Hub

      Apple Inc. Bluetooth USB Host Controller

      Apple Inc. FaceTime HD Camera (Built-in)

      Apple Internal Memory Card Reader

      Apple Computer, Inc. IR Receiver

     

    Thunderbolt Information: ℹ️

      Apple, Inc. iMac

     

    Kernel Extensions: ℹ️

      /Library/Extensions

      [loaded] foo.tap (1.0) [Support]

      [loaded] foo.tun (1.0) [Support]

     

      /System/Library/Extensions

      [loaded] com.Cycling74.driver.Soundflower (1.5.1) [Support]

     

    Startup Items: ℹ️

      tap: Path: /Library/StartupItems/tap

      tun: Path: /Library/StartupItems/tun

      Startup items are obsolete in OS X Yosemite

     

    Launch Agents: ℹ️

      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.adobe.CS4ServiceManager.plist [Support]

      [loaded] com.oracle.java.Java-Updater.plist [Support]

     

    Launch Daemons: ℹ️

      [loaded] com.adobe.fpsaud.plist [Support]

      [invalid?] com.adobe.SwitchBoard.plist [Support]

      [loaded] com.crosscountrysoftware.Online_Bible_Installer.plist [Support]

      [loaded] com.oracle.java.Helper-Tool.plist [Support]

      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

     

    User Launch Agents: ℹ️

      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]

      [loaded] com.adobe.ARM.[...].plist [Support]

      [running] com.akamai.single-user-client.plist [Support]

      [invalid?] com.birdstep.kpn-hi.autolaunch.plist [Support]

      [loaded] com.divx.agent.postinstall.plist [Support]

      [invalid?] com.google.keystone.agent.plist [Support]

     

    User Login Items: ℹ️

      GrowlHelperApp UNKNOWN (missing value)

      Safari Application (/Applications/Safari.app)

      Skype Application (/Applications/Skype.app)

      Mail Application (/Applications/Mail.app)

     

    Internet Plug-ins: ℹ️

      DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Support]

      OVSHelper: Version: 1.1 [Support]

      Google Earth Web Plug-in: Version: 6.1 [Support]

      RealPlayer Plugin: Version: Unknown [Support]

      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

      DivXBrowserPlugin: Version: 2.2 [Support]

      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

      QuickTime Plugin: Version: 7.7.1

      iPhotoPhotocast: Version: 7.0

      AdobePDFViewer: Version: 9.5.5 [Support]

      Becon: Version: Unknown [Support]

      JavaAppletPlugin: Version: Java 7 Update 71 Check version

     

    Safari Extensions: ℹ️

      Omnibar Adware! [Remove]

     

    3rd Party Preference Panes: ℹ️

      Akamai NetSession Preferences  [Support]

      DivX  [Support]

      Flash Player  [Support]

      Java  [Support]

     

    Time Machine: ℹ️

      Time Machine not configured!

     

    Top Processes by CPU: ℹ️

          6% com.apple.coremedia.videodecoder

          3% activitymonitord

          2% System Preferences

          2% WebProcess

          1% Finder

     

    Top Processes by Memory: ℹ️

      928 MB Safari

      618 MB WebProcess

      219 MB System Preferences

      142 MB PluginProcess

      129 MB Mail

     

    Virtual Memory Information: ℹ️

      7.94 GB Free RAM

      2.94 GB Active RAM

      856 MB Inactive RAM

      1.15 GB Wired RAM

      382 MB Page-ins

      0 B Page-outs

     

    Diagnostics Information: ℹ️

      Dec 15, 2014, 05:34:53 PM Self test - passed

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 15, 2014 9:24 AM in response to ralphy
    Level 9 (54,090 points)
    Desktops
    Dec 15, 2014 9:24 AM in response to ralphy
  • by ralphy,

    ralphy ralphy Dec 15, 2014 9:59 AM in response to Allan Eckert
    Level 1 (8 points)
    iPad
    Dec 15, 2014 9:59 AM in response to Allan Eckert

    Thanks.

     

    I went to the Extensions tab in Safari, as it says in Norton, and there were no extensions there.

     

    I also tried Firefox and Chrome, and there was nothing there either.

     

    R

  • by Old Toad,

    Old Toad Old Toad Dec 15, 2014 11:56 AM in response to ralphy
    Level 10 (141,721 points)
    Photos for Mac
    Dec 15, 2014 11:56 AM in response to ralphy

    Look in your Home/Library/Safari/Extensions folder for the Omnibar extension:

    Screen Shot 2014-12-15 at 11.55.18 AM.jpg

     

    Or go to TheSafeMac.com, download and run AdWareMedic.  Then run Etrecheck again.

    SantaToad.png

  • by Linc Davis,

    Linc Davis Linc Davis Dec 17, 2014 5:02 PM in response to ralphy
    Level 10 (208,037 points)
    Applications
    Dec 17, 2014 5:02 PM in response to ralphy

    The "etrecheck" output is wrong and should be ignored. If the extension is not shown in the Safari preferences window, it's not installed.

  • by etresoft,

    etresoft etresoft Dec 17, 2014 6:50 PM in response to ralphy
    Level 7 (29,380 points)
    Dec 17, 2014 6:50 PM in response to ralphy

    You seem to have an old version of EtreCheck. I have made a couple of updates over the past couple of days. That is extension is probably only partially installed. The current version of EtreCheck would flag this as "Cached".

     

    You can manually delete this in the Finder. Go to the "Go" menu, hold down the option key, and choose "Library". Open the "Caches" folder. Then find the "com.apple.Safari" folder and open that. Now open the "Extensions" folder. You should see an "Omnibus.safariextension" folder that you can delete.

     

    Unfortunately, Safari is a tightly closed system. Even the preferences for extensions are stored encrypted in the keychain. The only guaranteed way to remove an extension is to do it through Safari's Preferences. I continue to flag these partially removed extensions in EtreCheck so that people know something is partially removed. Because I don't control Safari or have any insight into it, I can't guarantee that a "Cached" extension will not be loaded. Perhaps Apple releases some minor update to Safari and it causes these cached extension to get loaded again. I don't know. That is why EtreCheck just reports the facts and makes no assumptions about what Apple is going to do internally.

  • by ralphy,

    ralphy ralphy Dec 18, 2014 1:22 AM in response to etresoft
    Level 1 (8 points)
    iPad
    Dec 18, 2014 1:22 AM in response to etresoft

    Thanks Etresoft.

     

    Unfortunately I have been banned from this thread for some reason.  It just says:

             "Access to this place or content is restricted."

     

    .

    I am contacting you via your personal details page, which had a link to your last posting.  I have uploaded a new question, but that appears to have gone missing too - it was called  "Safari - Spinning Wheel Freeze."  I cannot find it, this morning.    And I could not find Linc Davis, the other contributor, anywhere on this site.

     

     

    Regards other plug-ins I could delete.

         Sunflower Audio drives my headphones, so I don't really want to get rid of that.

     

         VPN I did get rid of, but because I have three Library folders, it is difficult to know if this was really successful.  Unfortunately you cannot do a 'file-search' inside Library folders, so you don't know if it is gone or not.  You have to look through each folder.  How can I do a search of a Library folder?  (The search function drops out of 'Library' as soon as you search.)

     

    And trying to find my additional Library folders is a pain, because they normally don't show up.  I have three Library folders, and they are on:

     

    1.  >Hardisk  >Library.

    2.  >Hardisk  >Systems  >Library.

    3.  >Hardisk  >User   >Library

     

    No3 is the primary Library folder, but 2 and three do seem to be used.

     

     

     

    R

     

     

     

     

    P.S.   Ha  -  by accessing through your personal page, I am now back into the thread.  The original message said:

     

    Unauthorized

       

    Access to this place or content is restricted. If you think this is a mistake, please contact your administrator or the person who directed you here. 
    R

     

  • by ralphy,

    ralphy ralphy Dec 18, 2014 1:30 AM in response to Linc Davis
    Level 1 (8 points)
    iPad
    Dec 18, 2014 1:30 AM in response to Linc Davis

    >>The "etrecheck" output is wrong and should be ignored.

    >>If the extension is not shown in the Safari preferences window, it's not installed.

     

     

    Are you sure about that, Linc?

     

    The DivX Plug-in was not mentioned in Extensions, but is was still installed.  The program was in Applications, with a little plug-in thingy in my No2 Library folder.  

     

    Butwhen I go to  >Safari   >Preferences  >Security    it is still mentioned there, even though I think I have deleted it all.  How do I delete DivX from  >Security ??    Is a little bit still hanging around somewhere, in my Library folders? 

     

     

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