ralphy
Level 1 (8 points)
iPad

Q: Safari spinning wheel

iMac  OSX 10.7.5

 

For a year now, Safari stops working and you get a spinning wheel of death. 

 

When it does this, there is no internet activity at all, and Safari jumps from 15% of CPU usage to 60 or 70% of CPU usage.  All other applications work fine, so I can go off and do something else.  But Safari will freeze for two minutes.  (There is plenty of CPU and disk space - normally about 50% free.)

 

In frustration I went to Firefox.  But I do not always like that browser, so I came back to Safari  -  and all was well. Hooray!! 

Alas, we are now back to 2-minute pauses every five minutes, while Safari sits and thinks. 

 

I have come down to only one page with two tabs open, and it still does it.

 

Grrrrr.

iMac (21.5-inch Mid 2011), Mac OS X (10.7.5)

Posted on Dec 15, 2014 7:19 AM

by ralphy,Solvedanswer
ralphy ralphy
Level 1 (8 points)
iPad
A:

But can I say thanks to everyone here. 

It was a bit of a saga, but the problem was cured in the end. 

 

Linc; Toady; Etrsoft….

Much appreciated.

Ralph

Posted on Dec 19, 2014 11:29 AM

Close
ralphy

Q: Safari spinning wheel

  • All replies
  • Helpful answers

Previous Page 2

  • by ralphy,

    ralphy ralphy Dec 18, 2014 1:47 AM in response to Old Toad
    Level 1 (8 points)
    iPad
    Dec 18, 2014 1:47 AM in response to Old Toad

    >>Old Toad.

    >>Look in your Home/Library/Safari/Extensions folder for the Omnibar extension:

     

     

    There is nothing in there  -  except an Extensions plist.  This has nothing it is.  Text Reader says of the plist:

    Quote:

    bplist00”      WVersion_  Installed Extensions_  Available Updates  †“     

    \Updates List_  Last Update Check Time†#A∫B‘ób    F   .BDEJWpq   z

     

     

     

    I do have a plug-ins folder in my Harddisk Library folder  -  but if just has the following...

     

    AdobePDFViewer.plugin

    Becon.plugin

    DirectorShockwave.plugin

    DRM Plugin.bundle

    Flash Player.plugin

    flashplayer.xpt

    Google Earth Web Plug-in.plugin

    iPhotoPhotocast.plugin

    JavaAppletPlugin.plugin

    nsIQTScriptablePlugin.xpt

    OVSHelper.plugin

    Quartz Composer.webplugin

    QuickTime Plugin.plugin

    RealPlayer Plugin.plugin

    Windows Media Plugin

     

     

    Becon is a plug-in from my bank.

     

     

     

    R

  • by ralphy,

    ralphy ralphy Dec 18, 2014 2:07 AM in response to ralphy
    Level 1 (8 points)
    iPad
    Dec 18, 2014 2:07 AM in response to ralphy

    .

     

    Ok, I went to Cache, but could not find Omnibar anywhere.  And it is not on my other two Library folders either.

     

    But I did find remnants of  VPN  and DivX and others, that should have all gone by now, so I deleted those.

     

    This is the new Etrecheck.   There is much less red in it, so I presume that is good.

     

     

     

    Problem description:

    After deleting things from  >Library  >Cache.

     

    EtreCheck version: 2.1.5 (108)

    Report generated December 18, 2014 11:00:49 AM GMT+01:00

     

    Click the [Support] links for help with non-Apple products.

    Click the [Details] links for more information about that line.

    Click the [Adware] links for help removing adware.

     

    Hardware Information: ℹ️

        iMac (21.5-inch, Mid 2011) (Verified)

        iMac - model: iMac12,1

        1 2.5 GHz Intel Core i5 CPU: 4-core

        12 GB RAM

            BANK 0/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 1/DIMM0

                2 GB DDR3 1333 MHz ok

            BANK 0/DIMM1

                4 GB DDR3 1333 MHz ok

            BANK 1/DIMM1

                4 GB DDR3 1333 MHz ok

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:

    Video Information: ℹ️

        AMD Radeon HD 6750M - VRAM: 512 MB

            iMac 1920 x 1080

     

    System Software: ℹ️

        Mac OS X 10.7.5 (11G63) - Uptime: one day 1:7:8

     

    Disk Information: ℹ️

        ST3500418AS disk0 : (500.11 GB)

            disk0s1 (disk0s1) <not mounted> : 210 MB

            Macintosh HD (disk0s2) / : 499.25 GB (328.51 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

        OPTIARC DVD RW AD-5690H

     

    USB Information: ℹ️

        Apple Inc. FaceTime HD Camera (Built-in)

        HitachiGST G-DRIVE slim 500.11 GB

            disk2s1 (disk2s1) <not mounted> : 210 MB

            G-DRIVE slim (disk2s2) /Volumes/G-DRIVE slim : 499.76 GB (153.40 GB free)

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        Apple Computer, Inc. IR Receiver

        Apple Internal Memory Card Reader

     

    Thunderbolt Information: ℹ️

        Apple, Inc. iMac

     

    Kernel Extensions: ℹ️

            /Library/Extensions

        [loaded]    foo.tap (1.0) [Support]

        [loaded]    foo.tun (1.0) [Support]

     

            /System/Library/Extensions

        [loaded]    com.Cycling74.driver.Soundflower (1.5.1) [Support]

     

    Startup Items: ℹ️

        tap: Path: /Library/StartupItems/tap

        tun: Path: /Library/StartupItems/tun

        Startup items are obsolete in OS X Yosemite

     

    Launch Agents: ℹ️

        [not loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [loaded]    com.adobe.CS4ServiceManager.plist [Support]

        [loaded]    com.oracle.java.Java-Updater.plist [Support]

     

    Launch Daemons: ℹ️

        [loaded]    com.adobe.fpsaud.plist [Support]

        [invalid?]    com.adobe.SwitchBoard.plist [Support]

        [loaded]    com.crosscountrysoftware.Online_Bible_Installer.plist [Support]

        [loaded]    com.oracle.java.Helper-Tool.plist [Support]

        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Support]

     

    User Launch Agents: ℹ️

        [loaded]    com.adobe.AAM.Updater-1.0.plist [Support]

        [loaded]    com.adobe.ARM.[...].plist [Support]

        [invalid?]    com.google.keystone.agent.plist [Support]

     

    User Login Items: ℹ️

        GrowlHelperApp    UNKNOWN (missing value)

        Safari    Application (/Applications/Safari.app)

        Skype    Application (/Applications/Skype.app)

        Mail    Application (/Applications/Mail.app)

     

    Internet Plug-ins: ℹ️

        JavaAppletPlugin: Version: Java 7 Update 71 Check version

        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

        Becon: Version: Unknown [Support]

        Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

        AdobePDFViewer: Version: 9.5.5 [Support]

        OVSHelper: Version: 1.1 [Support]

        QuickTime Plugin: Version: 7.7.1

        Google Earth Web Plug-in: Version: 6.1 [Support]

        RealPlayer Plugin: Version: Unknown [Support]

        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Support]

        iPhotoPhotocast: Version: 7.0

     

    User internet Plug-ins: ℹ️

        DirectorShockwave: Version: 12.0.3r133 - SDK 10.6 [Support]

        OVSHelper: Version: 1.1 [Support]

        Google Earth Web Plug-in: Version: 6.1 [Support]

        RealPlayer Plugin: Version: Unknown [Support]

        FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]

        DivXBrowserPlugin: Version: Unknown

        Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]

        QuickTime Plugin: Version: 7.7.1

        iPhotoPhotocast: Version: 7.0

        AdobePDFViewer: Version: 9.5.5 [Support]

        Becon: Version: Unknown [Support]

        JavaAppletPlugin: Version: Java 7 Update 71 Check version

     

    Safari Extensions: ℹ️

        Omnibar [Cached] Adware! [Remove]

     

    3rd Party Preference Panes: ℹ️

        Akamai NetSession Preferences  [Support]

        Flash Player  [Support]

        Java  [Support]

     

    Time Machine: ℹ️

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️

             4%    Finder

             3%    WindowServer

             2%    activitymonitord

             1%    firefox

             1%    WebProcess

     

    Top Processes by Memory: ℹ️

        863 MB    firefox

        567 MB    Adobe InDesign CS5.5

        387 MB    Finder

        232 MB    mds

        206 MB    Mail

     

    Virtual Memory Information: ℹ️

        7.22 GB    Free RAM

        3.43 GB    Active RAM

        842 MB    Inactive RAM

        1.40 GB    Wired RAM

        4.56 GB    Page-ins

        17.75 GB    Page-outs

     

    Diagnostics Information: ℹ️

        Dec 17, 2014, 09:54:21 AM    Self test - passed

        Dec 17, 2014, 09:52:05 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2014-12-17-09 5205_[redacted].crash

        Dec 17, 2014, 09:51:46 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Sigil_2014-12-17-095146_[redac ted].crash

        Dec 16, 2014, 01:53:47 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Sigil_2014-12-16-135347_[redac ted].crash

        Dec 16, 2014, 01:50:33 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/Sigil_2014-12-16-135033_[redac ted].crash

  • by ralphy,

    ralphy ralphy Dec 18, 2014 2:37 AM in response to ralphy
    Level 1 (8 points)
    iPad
    Dec 18, 2014 2:37 AM in response to ralphy

    .

     

    P.S.   

     

                Should I have two Library folders?  One on Harddisk-Library, and one as a Harddisk-User-Library?    

     

                Should I have a third Library, on   >hard-disk  >System  >Library ??

     

                I am sure that last one is my mistake, but it will not let me delete it, because it says it is in use by OSX.

     

     

    R

  • by ralphy,

    ralphy ralphy Dec 18, 2014 2:53 AM in response to ralphy
    Level 1 (8 points)
    iPad
    Dec 18, 2014 2:53 AM in response to ralphy

    .

     

    Ahhhhh, something seems to have happened.  Tale a look at the new CPU usage table.

     

     

    0            kernel_task    root    0.6    78     918.4 MB    Intel (64 bit)    58.1 MB 

    1237      Firefox    ellis    2.2    56            847.8 MB    Intel (64 bit)    744.6 MB 

    361        InDesign    ellis    1.1    36         544.0 MB    Intel                 548.4 MB 

    2647     Safari Web     ellis 1.4   11          468.4 MB    Intel (64 bit)    659.0 MB 

    165       Finder    ellis    0.0    24              372.6 MB    Intel (64 bit)    597.3 MB 

    2643     Safari    ellis    0.4    17              284.2 MB     Intel (64 bit)    443.2 MB 

    37        mds    root    0.0    4                    214.6 MB     Intel (64 bit)    970.4 MB 

    209      Mail    ellis    0.0    12                  197.7 MB     Intel (64 bit)    313.7 MB 

     

     

    Safari is now down to 284 mb, which is less than Firefox, and 1/20th of what it was using before.

     

    It looks like you may have solved the problem here.

     

    I will let you know if it stays like this.

     

     

    P.S.    I wish we could do a search of the Library folders, to find these apps, and all their plug-ins and plists etc: etc:.   It a real pain having to search through every folder, in two or more Library folders.

     

    P.P.S.   Still cannot find the elusive Omnibar.......    ;-)

     

     

    Thanks,

    Ralph

  • by etresoft,

    etresoft etresoft Dec 18, 2014 4:50 AM in response to ralphy
    Level 7 (29,380 points)
    Dec 18, 2014 4:50 AM in response to ralphy

    ralphy wrote:

     

    Unfortunately I have been banned from this thread for some reason.  It just says:

             "Access to this place or content is restricted."

    That's just a bug in the Apple discussion forum software. Logout, clear caches, quit your browser, go back in. Hopefully that will clear it up.

     

    I am contacting you via your personal details page, which had a link to your last posting.  I have uploaded a new question, but that appears to have gone missing too - it was called  "Safari - Spinning Wheel Freeze."  I cannot find it, this morning. 

    It may have gotten deleted as a duplicate or moved. My person details page doesn't have any contact information. You should be able to find my e-mail address using Google, a couple of clicks, and about 30 seconds of your time.

     

     

    Regards other plug-ins I could delete.

         Sunflower Audio drives my headphones, so I don't really want to get rid of that.

    You know, I am very unwilling to give people assistance on manually deleting things. I always recommend using a vendor-provided uninstaller or uninstallation instructions. On the very rare occasions when I do break down and tell somewhere where one particular directory might be found and which specific file should be deleted, they do not delete the file in question but do delete other random, often required, system files. This happens in 100% of the cases where I have made such an unwilling recommendation.

     

    Please, stay out of any and all "Library" folders. Do NOT delete them. Think long and hard about handing over your password to some installer you download over the internet. You are giving the people who made that installer full control over your system, all of your files, your passwords, you photos, your credit cards, etc. Use only vendor-provided uninstaller or uninstallation instructions. If you can't easily figure out how to uninstall something before you install it, then don't install it.

  • by ralphy,

    ralphy ralphy Dec 18, 2014 8:39 AM in response to etresoft
    Level 1 (8 points)
    iPad
    Dec 18, 2014 8:39 AM in response to etresoft

    >>I always recommend using a vendor-provided uninstaller or uninstallation instructions.

     

    Indeed, I understand that.

     

    But I had to take the chance, because I had bits of apps left all over the Library folders, and I had to get rid of them. 

     

    Anyway, it seems to have done the trick.  Safari CPU usage remains at just 240 MB, which is 1/20th of what it was using before.  And I have not had a spinning wheel since.

     

    So thank you all for your help, it is much appreciated.

     

    Cheers,

    Ralph

  • by Linc Davis,

    Linc Davis Linc Davis Dec 18, 2014 8:45 AM in response to ralphy
    Level 10 (208,037 points)
    Applications
    Dec 18, 2014 8:45 AM in response to ralphy

    Are you sure about that, Linc?

    Yes. "etrecheck" doesn't know better than Safari itself which extensions are installed.

    The DivX Plug-in was not mentioned in Extensions, but is was still installed.

    As an Internet plugin, not as a Safari extension. The two are unrelated, though the "DivX" package includes both.

  • by ralphy,

    ralphy ralphy Dec 18, 2014 8:51 AM in response to Linc Davis
    Level 1 (8 points)
    iPad
    Dec 18, 2014 8:51 AM in response to Linc Davis

    >>As an Internet plugin, not as a Safari extension.

    >>The two are unrelated, though the "DivX" package includes both.

     

    Perhaps, but I think it was DivX that was slowing Safari down. 

    It was after removing that, that I got the most significant reduction in CPU usage.

     

    Cheers,

    Ralph

  • by ralphy,Solvedanswer

    ralphy ralphy Dec 19, 2014 11:29 AM in response to ralphy
    Level 1 (8 points)
    iPad
    Dec 19, 2014 11:29 AM in response to ralphy

    But can I say thanks to everyone here. 

    It was a bit of a saga, but the problem was cured in the end. 

     

    Linc; Toady; Etrsoft….

    Much appreciated.

    Ralph

  • by ralphy,

    ralphy ralphy Dec 26, 2014 5:47 AM in response to ralphy
    Level 1 (8 points)
    iPad
    Dec 26, 2014 5:47 AM in response to ralphy

    .

     

    Final Postscript.

     

     

    I found the elusive 'Omnibar', the extension that I was told to delete.

     

    It was hiding in   >Library  >Cashe  >Safari   >Extensions.     (why will finder not search the Library??)

     

    That has freed up even more CPU memory.  

     

    Thanks again, chaps.

  • by ralphy,

    ralphy ralphy Dec 29, 2014 5:27 AM in response to Allan Eckert
    Level 1 (8 points)
    iPad
    Dec 29, 2014 5:27 AM in response to Allan Eckert

    Allan Eckert wrote:

     

    Is there a reason why you are so many release behind in the version of OS X installed on your Mac.

     

    Personally I found Lion 10.7 to be one of the slower releases of OS X.DivX.

     

     

    Yes.  Its because I run Sigil (epub software) and the word on the street was that Sigil would not run on Tabby-cat (or whatever the next OSX release is).  So I stayed with Lion.  Perhaps I should think about changing, but I am happy so far. 

     

    My experience with Apple upgrades, is one of tears, headache, heartache, and a strong wish that I had never upgraded.

     

    R

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 29, 2014 7:07 AM in response to ralphy
    Level 9 (54,090 points)
    Desktops
    Dec 29, 2014 7:07 AM in response to ralphy

    According to RoaringApps, Sigil is comparable with Mavericks 10.9 but not with Yosemite 10.10 yet.

  • by ralphy,

    ralphy ralphy Dec 29, 2014 8:36 AM in response to Allan Eckert
    Level 1 (8 points)
    iPad
    Dec 29, 2014 8:36 AM in response to Allan Eckert

    Thanks.   I may take a look at OSX 10.9 then. 

     

     

     

    As an aside,  Safari's spinning wheel and 60% CPU usage is back. 

     

    I had an electrical surge in my house, which crashed the computer, so I had to reload all of Lion  10.7. 

     

    This also reloaded Safari 5.1.   Which was fine.

     

    I have just reloaded Safari 6.1.6, and I have the spinning wheel back again.   If I can, I think I will go back to 5.1. 


    See what I mean about updates……….      :-(

     

     

    Ralph

  • by tim_redman,

    tim_redman tim_redman Apr 18, 2015 1:34 PM in response to Allan Eckert
    Level 1 (0 points)
    Apr 18, 2015 1:34 PM in response to Allan Eckert

    Hello, I just updated my wife's 2010 iMac with a SSD and put the 1 tb HDD as extra storage. Everything seems great except the safari. I'm getting the spin wheel every few seconds. This was a clean instal of Yosemite. Report below:

     

     

    EtreCheck version: 2.1.8 (121)

    Report generated April 18, 2015 at 3:22:02 PM CDT

    Download EtreCheck from http://etresoft.com/etrecheck

     

    Click the [Click for support] links for help with non-Apple products.

    Click the [Click for details] links for more information about that line.

     

    Hardware Information: ℹ️ <etrecheck://help/hardware>

        iMac (21.5-inch, Mid 2010) (Technical Specifications) <http://support.apple.com/kb/SP588>

        iMac - model: iMac11,2

        1 3.2 GHz Intel Core i3 CPU: 2-core

        8 GB RAM Upgradeable

            BANK 0/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 1/DIMM0

                4 GB DDR3 1067 MHz ok

            BANK 0/DIMM1

                Empty  

            BANK 1/DIMM1

                Empty  

        Bluetooth: Old - Handoff/Airdrop2 not supported

        Wireless:  en1: 802.11 a/b/g/n

     

    Video Information: ℹ️ <etrecheck://help/video>

        ATI Radeon HD 5670 - VRAM: 512 MB

            iMac 1920 x 1080

     

    System Software: ℹ️ <etrecheck://help/systemsoftware>

        OS X 10.10.3 (14D131) - Time since boot: 2:11:32

     

    Disk Information: ℹ️ <etrecheck://help/disk>

        WDC WD1001FALS-40Y6A0 disk1 : (1 TB)

            EFI (disk1s1) <not mounted> : 210 MB

            Macintosh HD (disk1s2) /Volumes/Macintosh HD : 999.35 GB (163.38 GB free)

     

        Samsung SSD 850 EVO 250GB disk0 : (250.06 GB)

            EFI (disk0s1) <not mounted> : 210 MB

            Chelserbells (disk0s2) / : 249.20 GB (193.40 GB free)

            Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB

     

    USB Information: ℹ️ <etrecheck://help/usb>

        Western Digital My Book 1130 2 TB

            EFI (disk2s1) <not mounted> : 210 MB

            Shared 2 (disk2s2) /Volumes/Shared 2 : 742.15 GB (487.17 GB free)

            Shared 2 2 (disk2s3) /Volumes/Shared 2 2 : 991.71 GB (990.48 GB free)

            Install OS X Yosemite (disk2s4) /Volumes/Install OS X Yosemite : 16.47 GB (11.22 GB free)

        Apple Internal Memory Card Reader

        Apple Inc. BRCM2046 Hub

            Apple Inc. Bluetooth USB Host Controller

        CHICONY HP Basic USB Keyboard

        SIGMACHIP Usb Mouse

        Apple Computer, Inc. IR Receiver

        Apple Inc. Built-in iSight

     

    Gatekeeper: ℹ️ <etrecheck://help/gatekeeper>

        Mac App Store and identified developers

     

    User Login Items: ℹ️ <etrecheck://help/loginitems>

        Macs Fan Control    Application  (/Users/[redacted]/Downloads/Macs Fan Control.app)

        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

        Dropbox    Application  (/Applications/Dropbox.app)

     

    Internet Plug-ins: ℹ️ <etrecheck://help/internetplugins>

        Default Browser: Version: 600 - SDK 10.10

        QuickTime Plugin: Version: 7.7.3

     

    3rd Party Preference Panes: ℹ️ <etrecheck://help/preferencepanes>

        None

     

    Time Machine: ℹ️ <etrecheck://help/timemachine>

        Time Machine not configured!

     

    Top Processes by CPU: ℹ️ <etrecheck://help/cpu>

             5%    WindowServer

             2%    sysmond

             0%    Activity Monitor

             0%    MacsFanControl

             0%    fontd

     

    Top Processes by Memory: ℹ️ <etrecheck://help/memory>

        928 MB    Safari

        196 MB    com.apple.WebKit.WebContent

        146 MB    mds_stores

        137 MB    Finder

        112 MB    Messages

     

    Virtual Memory Information: ℹ️ <etrecheck://help/vm>

        2.20 GB    Free RAM

        4.44 GB    Active RAM

        1.10 GB    Inactive RAM

        850 MB    Wired RAM

        7.85 GB    Page-ins

        0 B    Page-outs

     

    Diagnostics Information: ℹ️ <etrecheck://help/diagnostics>

        Apr 18, 2015, 01:09:04 PM    Self test - passed

        Apr 17, 2015, 08:38:27 PM    /Library/Logs/DiagnosticReports/Safari_2015-04-17-203827_[redacted].cpu_resourc e.diag [Click for details] <etrecheck://detail//Library/Logs/DiagnosticReports/Safari_2015-04-17-203827_%5 Bredacted%5D.cpu_resource.diag>

  • by rkaufmann87,

    rkaufmann87 rkaufmann87 Apr 18, 2015 1:44 PM in response to tim_redman
    Level 9 (58,956 points)
    Photos for Mac
    Apr 18, 2015 1:44 PM in response to tim_redman

    tim_reman,

     

    Please create your own thread, someone will be happy to help you out.

Previous Page 2