Please help me find some speed again!!

Question

ToddyUK Author

Level 1

0 points

Please help me find some speed again!!

Problem description:

my macbook is running slow

EtreCheck version: 2.1.2 (105)

Report generated 15 December 2014 20:22:04 GMT

Hardware Information: ℹ️

MacBook (13-inch, Aluminum, Late 2008) (Verified)

MacBook - model: MacBook5,1

1 2.4 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n

Video Information: ℹ️

NVIDIA GeForce 9400M - VRAM: 256 MB

Color LCD 1280 x 800

System Software: ℹ️

OS X 10.10.1 (14B25) - Uptime: 17 days 21:58:51

Disk Information: ℹ️

FUJITSU MHZ2250BH FFS G1 disk0 : (250.06 GB)

S.M.A.R.T. Status: Verified

EFI (disk0s1) <not mounted> : 210 MB

Macintosh HD (disk0s2) / : 249.20 GB (25.27 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GS21N

USB Information: ℹ️

Apple Inc. Built-in iSight

Apple, Inc. Apple Internal Keyboard / Trackpad

Apple Computer, Inc. IR Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Gatekeeper: ℹ️

Mac App Store and identified developers

Kernel Extensions: ℹ️

/Applications/Parallels Desktop.app

[not loaded] com.parallels.kext.hidhook (8.0 18483.860857) [Support]

[not loaded] com.parallels.kext.hypervisor (8.0 18483.860857) [Support]

[not loaded] com.parallels.kext.netbridge (8.0 18483.860857) [Support]

[not loaded] com.parallels.kext.usbconnect (8.0 18483.860857) [Support]

[not loaded] com.parallels.kext.vnic (8.0 18483.860857) [Support]

/Library/Extensions

[not loaded] com.google.filesystems.fusefs (0.2.4) [Support]

/System/Library/Extensions

[not loaded] com.novatelwireless.driver.3G (2.1) [Support]

[not loaded] com.novatelwireless.driver.DisableAutoInstall (1.0.1) [Support]

[loaded] com.squirrels.airparrot.framebuffer (3 - SDK 10.7) [Support]

[loaded] com.squirrels.driver.AirParrotSpeakers (1.7 - SDK 10.7) [Support]

/System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns

[not loaded] com.novatelwireless.driver.3GData (2.1) [Support]

Problem System Launch Agents: ℹ️

[failed] com.apple.CallHistoryPluginHelper.plist

[failed] com.apple.CallHistorySyncHelper.plist

[failed] com.apple.coreservices.appleid.authentication.plist [Details]

[failed] com.apple.Maps.pushdaemon.plist

[failed] com.apple.printtool.agent.plist [Details]

[failed] com.apple.rcd.plist

[failed] com.apple.SafariNotificationAgent.plist

[failed] com.apple.scopedbookmarkagent.xpc.plist

[failed] com.apple.spindump_agent.plist

[failed] com.apple.xpc.loginitemregisterd.plist

Problem System Launch Daemons: ℹ️

[failed] com.apple.AssetCacheLocatorService.plist

[failed] com.apple.awdd.plist [Details]

[failed] com.apple.ctkd.plist

[failed] com.apple.icloud.findmydeviced.plist [Details]

[failed] com.apple.ifdreader.plist

[failed] com.apple.nehelper.plist

[failed] com.apple.nsurlsessiond.plist [Details]

[failed] com.apple.periodic-daily.plist [Details]

[failed] com.apple.periodic-weekly.plist [Details]

[failed] com.apple.softwareupdate_download_service.plist

[failed] com.apple.spindump.plist [Details]

[failed] com.apple.tccd.system.plist [Details]

[failed] com.apple.wdhelper.plist

[failed] com.apple.xpc.smd.plist

Launch Agents: ℹ️

[not loaded] com.cooliris.SetLaunchArch.plist [Support]

[loaded] com.oracle.java.Java-Updater.plist [Support]

[failed] com.trusteer.rapport.rapportd.plist [Support]

Launch Daemons: ℹ️

[running] com.adobe.ARM.[...].plist [Support]

[loaded] com.adobe.fpsaud.plist [Support]

[loaded] com.ea.origin.ESHelper.plist [Support]

[loaded] com.microsoft.office.licensing.helper.plist [Support]

[loaded] com.oracle.java.Helper-Tool.plist [Support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Support]

[running] com.trusteer.rooks.rooksd.plist [Support]

User Launch Agents: ℹ️

[invalid?] .keep (hidden) [Support]

[loaded] com.adobe.ARM.[...].plist [Support]

[loaded] com.google.keystone.agent.plist [Support]

[running] com.macte.MAPLService.plist [Support]

[loaded] com.valvesoftware.steamclean.plist [Support]

[loaded] de.metaquark.appfresh.plist [Support]

User Login Items: ℹ️

Steam Application (/Applications/Steam.app)

iTunesHelper UNKNOWNHidden (missing value)

GrowlHelperApp Application (/Library/PreferencePanes/Growl.prefPane/Contents/Resources/GrowlHelperApp.app)

Caffeine Application (/Applications/Caffeine.app)

Facebook Notifications UNKNOWN (missing value)

Air Mouse Server UNKNOWN (missing value)

FaceTab for Facebook UNKNOWN (missing value)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)

Internet Plug-ins: ℹ️

DirectorShockwave: Version: 11.0.0r465 [Support]

Google Earth Web Plug-in: Version: 5.2 [Support]

Default Browser: Version: 600 - SDK 10.10

CoolirisWebKitPlugin: Version: Unknown [Support]

RealPlayer Plugin: Version: Unknown [Support]

AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 [Support]

FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]

DivXBrowserPlugin: Version: 2.0 [Support]

Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]

Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235

iPhotoPhotocast: Version: 7.0

QuickTime Plugin: Version: 7.7.3

NP_2020Player_IKEA: Version: 5.0.94.1 - SDK 10.6 [Support]

AdobePDFViewer: Version: 11.0.04 - SDK 10.6 [Support]

SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 [Support]

JavaAppletPlugin: Version: Java 7 Update 71 Check version

User internet Plug-ins: ℹ️

ContentManager: Version: Unknown [Support]

RocketEngine: Version: Unknown [Support]

UploadManager: Version: Unknown [Support]

Safari Extensions: ℹ️

OpenIE

3rd Party Preference Panes: ℹ️

DivX [Support]

Flash Player [Support]

Growl [Support]

Java [Support]

Rapport [Support]

PLEASE HELP ME FOR I KNOW NO WHAT I DO!!!

Time Machine: ℹ️

Time Machine not configured!

Top Processes by CPU: ℹ️

38% WindowServer

3% Safari

2% hidd

2% launchd

1% launchservicesd

Top Processes by Memory: ℹ️

94 MB iTunes

90 MB Safari

86 MB firefox

73 MB Mail

71 MB WindowServer

Virtual Memory Information: ℹ️

256 MB Free RAM

1.19 GB Active RAM

947 MB Inactive RAM

754 MB Wired RAM

49.22 GB Page-ins

3.54 GB Page-outs

Diagnostics Information: ℹ️

MacBook, OS X Yosemite (10.10.1)

Posted on Dec 15, 2014 12:29 PM

Reply

Answer 1

Dec 15, 2014 12:39 PM in response to ToddyUK

You have Rapport install. It is probably an old out of date copy since launch agent for it failed to load. I would suggest that you uninstall it.

There should be an uninstaller for Rapport in the dmg you used to install it.

If you don't have it, you will need to download it again.

Reply

Answer 2

ToddyUK Author

Level 1

0 points

Dec 15, 2014 12:52 PM in response to Allan Eckert

Thats done now thank you

Reply

Answer 3

Lexiepex

Level 6

14,128 points

Dec 15, 2014 1:03 PM in response to ToddyUK

Allan is right: I would like to add that even an updated Trusteer Rapport should be removed: it is crapware that makes your mac unsafer instead of safer.

When you open the dmg installer you will see an uninstaller in it: use that.

But also I suggest that you make some more space free on your startup disk.

Also you should uninstall Appfresh from Metaquark, suspicious software.

Uninstall Growl, not as good as the built-in Notifications and not working issue free in 10.10.

Uninstall the Valve Steam software.

Uninstall Cafeine, you do not need that!

Uninstall RealPlayer (see: thesafemac.com).

Update Flashplayer.

When you have done this all:

In SystemPreferences->Users&Groups->LoginItems remove ALL entries with the minus sign underneath. This does not uninstall anything but stops it from running continuously, you do not want the throw away resources!

Then RESTART and empty the trash bin.

It should be faster now and the page-outs should be almost gone: check in Activity Monitor after a few hours of use.

When not completely satisfied, post an new list .

Lex

Reply

Answer 4

ToddyUK Author

Level 1

0 points

Dec 15, 2014 1:44 PM in response to Lexiepex

Thats all done now, Thank you once again you are absolute gentlemen. Hopefully thats me running a lot smoother.

Reply

Answer 5

etresoft

Level 9

58,940 points

Dec 15, 2014 6:09 PM in response to ToddyUK

You only have 4 GB of RAM. If you machine can handle any more, get it. Yosemite is more RAM hungry than any previous OS. All of those "failed" Apple entries are indicators that your system is scrambling to keep itself running under (what it considers to be) critically low memory.

You also only have a 250 GB hard drive with only 10% of that free. That, too, is going to make Yosemite work hard. Is that the original drive? It hasn't failed yet? Most impressive. However, you have living strictly on borrowed time and apparently without a backup. Catastrophe is imminent.

I suggest getting the most RAM your machine can handle, a nice 500 GB SSD, and a 1-2 TB external hard drive for backups. It will be like getting a new machine.

Reply