HT4623: Update the iOS software on your iPhone, iPad, and iPod touch

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Dericktate_

Level 1 (0 points)

Q: how can i fix my phone it is when swipe to enter my password the apple shows up

How can I fix my phone when I try to swipe my phone to enter password the apple shows up and the phones goes back to screen saver

iPhone 4 (8GB), iOS 7.1.2

Posted on Dec 15, 2014 6:10 PM

I have this question too

Q: how can i fix my phone it is when swipe to enter my password the apple shows up

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Helpful answers

by brenden dv,

brenden dv Dec 17, 2014 12:15 PM in response to Dericktate_
Community Specialists

Dec 17, 2014 12:15 PM in response to Dericktate_

Hi Dericktate_,

I'm sorry to hear you are having issues with your iPhone. If it isn't responding or won't unlock, or appears to show the Apple logo (possibly restarting?), you may find the troubleshooting outlined in the following articles helpful:

iOS: Not responding or does not turn on - Apple Support
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Regards,
- Brenden
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