Q: iphone 5s display showing as gray

I have an iPhone 5s running on IOS 8.1. I when I rebooted my phone today my display has turned into grayscale. I checked the accessibility options and "grayscale" option is not selected. I also did a screen capture and when I reviewed it on another device (via photo stream) the screen is showing gray. To me its not a display (hardware) problem then because if it were, would it still show the colors?

Please help. How do I get my colors back?

iPhone 5s, iOS 8.1.1

Posted on Dec 15, 2014 8:34 PM

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Q: iphone 5s display showing as gray

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by Matt_M.,

Matt_M. Dec 17, 2014 1:18 PM in response to vginfante
Community Operations

Dec 17, 2014 1:18 PM in response to vginfante

Hello vginfante,

That definitely sounds frustrating! Great job isolating the issue, as the accessibility options would be the first thing to check. If the issue persists, have you attempted restarting/resetting your device since? If not, let’s give that a go:

Restart or reset your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201559

Additionally, check out this resource for more troubleshooting information:

Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT203039

Cheers,

Matt M.
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