Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

The Phone.app is freezing Up

Hello,


We are a medium size company with various types of iphones. We are having a issue where we had some users travel to Brazil and once there the Phone.app would start freezing up and not respond. Again is has happen on 4s, 5s, and a 6 iphone. We have tried to reset the settings. We tried a hard reboot to fix the issue. We even tried a new iphone replacement for the one iphone 6. None of this fixed. We end up going to a backup that has not been affected by the issue. All the iphones are a mix of versions. some where the 8.1.1. Two where the version 8.1.2. One was the version 8.1. We also tried to disable the icloud to see if that would fix the issue without success. We need a fix so that way we know that we are not going to have this problem once we go back to Brazil which we do a lot of business in.

Posted on Dec 16, 2014 6:06 AM

Reply
2 replies

The Phone.app is freezing Up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.