Q: IPHONE 4S WILL NOT UPDATE APPS UNLESS CONNECTED
Can anyone help - my iphone 4s was updated to latest ios 8.1.2 etc and since the first 8.1 update it will no longer download apps or update apps wireless over wifi - only when connected to iTunes..... even then I have to reboot phone to make the numbers go away on the app store icon..... it is driving me mad.... can anyone help please.......
iPhone 4S, iOS 8.1.2, Susan
Posted on Dec 16, 2014 10:29 AM
Community Specialists
Hello there, susanfromguilford.
The following Knowledge Base article offers up some great information to review for making sure the automatic download features are turned on. In your case you may also want the "Use Cellular Data" option turned on:
Enable Automatic Downloads - Apple Support
On your iPhone, iPad, or iPod touch
- Tap Settings > iTunes & App Store.
- If prompted, sign in with your Apple ID.
- Tap the content that you want to automatically download. If Books isn't listed, download iBooks from the App Store.
You can turn Automatic Downloads on or off over your cellular network on an iPhone or iPad Wi-Fi + 3G. Go to Settings > Store and turn Cellular Data on or off. Cellular Data downloads are limited to a file size of 50 MB or smaller.
If your issue still persists, you may want to follow the steps in this article:
iOS: Not responding or does not turn on - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
Posted on Dec 18, 2014 7:08 AM
