Q: email frozen - can't send or receive

Hello shieldmb,

Thanks for the question. After reviewing your post, it sounds like you are not able to send or receive emails because Mail is not responding. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.

Restart or reset your iPhone, iPad, or iPod touch - Apple Support

Get help with Mail on iPhone, iPad, and iPod touch - Apple Support

Thanks for using Apple Support Communities.

Have a nice day,

Mario