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Reset Apple TV passcode

Hello hello,


I have an Apple TV whose passcode has been forgotten by the user who originally set it up. Do we now have a very expensive brick on our hands or can anything be done?




Thanks,

Apple TV

Posted on Dec 16, 2014 10:59 AM

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Question marked as Best reply

Posted on Dec 16, 2014 11:07 AM

Welcome to the Apple Community.


If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.

(You may already have a micro USB cable if you have a camera or other digital device)

2 replies
Question marked as Best reply

Dec 16, 2014 11:07 AM in response to jehrke7

Welcome to the Apple Community.


If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  1. Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source List
  2. Connect the micro USB cable to the Apple TV and to your computer.
  3. Reconnect the power cable (only for Apple TV 3)
  4. Open iTunes.
  5. Select your Apple TV in the Devices list, and then click Restore.

(You may already have a micro USB cable if you have a camera or other digital device)

Reset Apple TV passcode

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