I had a software issue and had to wipe my macbook. Since then, Safari will occasionally not show images on Amazon and sometimes FaceBook. Usually a clean of the history will fix it but sometimes it doesn't. I am not running any extensions and everything is up to date. Any idea what could be causing this?
MacBook Pro (15-inch Early 2011), OS X Yosemite (10.10.1)
Hello Clement! (Be careful in what you post to the Internet, your name is in the screenshot, just sayin' If you want to be able to blur things in screenshots before posting them, try Skitch, it's a free app on the Mac App Store)
In the past, I've seen this being caused by ISP's DNS servers.
Try the following:
One last thing about changing DNS servers. Really, your internet provider should be more than capable of serving you pictures from Amazon and Facebook (by the way, most of these pics are not hosted by Amazon and Facebook really, but by an outside company called Akamai that a lot of large companies use. So I should probably be saying: "your ISP should not have any trouble serving content from Akamai's servers")
Hence, the proper advise I should give you is: contact your ISP and ask them if they've been having DNS issues lately. Barring that: you can save yourself some helpdesk pain and use OpenDNS or Google DNS.
From the Safari menu bar, select
Safari ā¹ Preferences... ā¹ Extensions
Turn all extensions OFF and test. If the problem is resolved, turn extensions back ON and then disable them one or a few at a time until you find the culprit.
Same here - not running extensions. It's not a DNS issue with the ISP either, since I have other machines in the house running on the same wifi access point. iPhones (5S), Windows PCs, and the iMac (Safari 7.1) - no problems. MacBook Air with Yosemite and Safari 8.0.2 - problems. Oddly enough, for me, it's only on Amazon.
The OP said there were no extensions...
My other devices, iPhone, iPad, and work computers (windows) all work correctly as well. It's just the MacBook and up until the other day Amazon was the only website effected.
From the Safari menu bar, select
Safari ā¹ Preferences... ā¹ Privacy ā¹ Remove All Website Data...
and confirm. Test.
Linc - that seems to have done it, thanks!
To limit the number of passwords I'd have to retype, I didn't do all websites, only those under amazon's control. Probably, I only had to do it for the image servers, but I did them all just to be safe.
This is what I generally do but I have to do it every few hours. This shouldn't be the norm.
So my DNS trick didn't do the job either?
I haven't had the chance to try it. I only have this issue at work and I've been off for a few days. When it starts acting up again I will try and let you know.
That's a red flag. If you only have the issue at work, contact your system administrator.
lol, I guess I should have stated that I don't have internet access at home. I know... shocking!
cyras21 wrote:
lol, I guess I should have stated that I don't have internet access at home. I know... shocking!
haha. Well, let me ask a better question: did you try other networks? Family, friends, airports, libraries?
Amazon and FaceBook not showing images
