Face time video issue: "poor connection" message only on Yosemite

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Level 1

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Face time video issue: "poor connection" message only on Yosemite

Hello,

Since I updated to Yosemite 10.10.1 I have video issues using FaceTime.

When I start a call with my family I get after 30 seconds the message "poor connection. The video will resume automatically when the connection improves".

I use FaceTime on a "MacBook Pro (Retina, 15-inch, Mid 2014)", on the other side they have a iPad 3 with the latest iOs.

This issue is only on Yosemite, if I reboot the laptop on my Mavericks partition it works perfectly.

I am also sure the connection is fine, other video conference software like Skype or Citrix is working perfectly.

Is there anybody els with the same issue ?

Posted on Dec 16, 2014 12:20 PM

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Answer 1

Keaukaha

Level 1

8 points

Dec 19, 2014 10:06 PM in response to Mooix

I have the same issue, but no solution.

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Answer 2

Dec 21, 2014 4:26 PM in response to Mooix

Same here. FaceTime on my iMac worked well under Mavericks, but video now drops out and I get the "poor connection" message as well.

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Answer 3

Diecol

Level 1

0 points

Mar 5, 2015 4:53 PM in response to Mooix

I have the same problem.. Every FaceTime video call on Mac after 10s I get the poor connection msg.. And when I use my Iphone I don't have this problem at all
Any news?

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Answer 4

wgogo

Level 1

5 points

Apr 5, 2015 6:24 PM in response to Diecol

I have the same problem.

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Answer 5

Oct 11, 2015 12:52 PM in response to Mooix

same issue here with a MBP 2015

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