Leif a

Level 1 (4 points)

Desktops

Q: sound problems

iPhone 5, outgoing call, no ringtone, the receiver can hear my voice, I nothing. Incoming call, the ringer can hear my voice, I nothing

iMac, Mac OS X (10.6.8)

Posted on Dec 16, 2014 12:18 PM

I have this question too

Q: sound problems

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Helpful answers

by norm123,

norm123 Dec 18, 2014 7:39 AM in response to Leif a
Community Specialists

Dec 18, 2014 7:39 AM in response to Leif a

Hey Leif a,

Take a look at the article below for issues with not being able to hear from the receiver on your iPhone. It will have you make sure that you do not have a Bluetooth device connected and the sound is going to as well as cleaning the receiver.

If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone
http://support.apple.com/en-us/HT203800

Hope this helps,
-Norm G.
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