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Helpful answers
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Dec 18, 2014 7:52 AM in response to RRRheaby braden85,Hi there RRRhea,
I have some information for you that may explain how to resolve the issue you are experiencing with the startup sequence on your computer. First, here is an explanation of the error code you are seeing when starting up your computer and holding “D”:
About the "Apple Hardware Test does not support this machine" message - Apple Support
http://support.apple.com/en-us/HT203570
However, this does not give any information on resolving your root issue. Please see the information in the article below for further steps on troubleshooting:
Troubleshooting: My computer won't turn on - Apple Support
http://support.apple.com/en-us/TS1367
Thanks for coming to the Apple Support Communities!
Cheers,
Braden
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Dec 18, 2014 7:59 AM in response to RRRheaby spudnuty,This is weird but this was just posted over in the MBP forum:
Black Screen But Can See My Cursor
Where jesseima says:
"I had the same issue with my 2008 iMac and Apple support walked me through the fix yesterday...
1. Shut the computer down by holding the power button for 10 seconds
2. Restart the computer and press shift at the same time until you see the progress bar start moving
3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
4. After a moment, you should see the spinning beach ball
5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).
Apparently it's an issue with an automatic update that never quite got past the login screen."
See if that does the trick.
