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Recorded videos won't play on iphone 6

I recorded a long video on my iphone 6 and i can't play it..whenever i hit the play button it says cannot open...however i have other videos and they work perfectly fine. It's only the long videos that are doing this HELP!!!

iPhone 6

Posted on Dec 16, 2014 6:42 PM

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17 replies

Feb 19, 2017 3:31 AM in response to KoharM

Hello there,


I'm encountering quite the same issue. Each time I record a video ( whatever the duration ) I can play only one on two.
I can see them all in the gallery but when I try to play the last one won't play but the previous one does and this loop for the third the fourth...


I tried soft reset and it's solving the issue but I have to do it each day.


A shame...


iPhone 6s iOS 10.2.1

Jan 6, 2015 3:59 PM in response to KoharM

I have the same problem with my iPhone 6! I just recorded two longer videos and they are in my camera roll but both are completely white. When I try to tap on them to play a message pops up saying "Cannot Open". I have other videos and this has never happened before. Also I have more than 90 GB of storage left so I know that that is not the issue. This is very frustrating because I really want those videos!

Jul 14, 2015 11:39 AM in response to gymnasia96

I realize this is an iPhone forum, but I second your question on the iPad comment. I have an iPad Air 2 that's giving me fits left and right with long videos not playing. Mine us WiFi only....no SIM card. Any answers or something pointing in the right direction Spyker be fantastic. In the meantime, I'll head over to that forum...this is just where I ended up. Thanks!

Jan 17, 2016 11:05 AM in response to Jokimchi

i tried to remove power off and remove sim to play videos but it didnt work. it appears its all videos that are from a certain date backwards do not play at all.

i notice when i tried to play it in icloud it does the same thing( just keeps thinking but doesnt play) , but it actually will play 1-2 seconds of it every 5 minutes it tries. so in 10 min of trying to play it. it will play 4 to 5 seconds of it....

Apr 14, 2016 1:20 PM in response to KoharM

I think I found a solution ,,,,,,,, what happens is that phone erases all the fotos and videos and sends them icloud to optimize the storage.. so if u want them again u need to download them again ... go setting... and scroll down to camara and photo then change it to the option from optime iphone storage to download and keep originals.. and u need to download all your pic again =X

Recorded videos won't play on iphone 6

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