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George P Hall

Q: Safari crashes in OSX Yosemite version 10.10.1

Out of the blue Safari will not boot up. The icon in the dock bounces and nothing happens.Ideas????

iMac (21.5-inch, Late 2012), OS X Yosemite (10.10.1), null

Posted on Dec 16, 2014 7:19 PM

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Q: Safari crashes in OSX Yosemite version 10.10.1

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  • by Linc Davis,

    Linc Davis Linc Davis Dec 16, 2014 7:27 PM in response to George P Hall
    Level 10 (207,995 points)
    Applications
    Dec 16, 2014 7:27 PM in response to George P Hall

    Launch the Console application in any of the following ways:

    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

    ☞ Open LaunchPad and start typing the name.

    The title of the Console window should be All Messages. If it isn't, select

              SYSTEM LOG QUERIES ▹ All Messages

    from the log list on the left. If you don't see that list, select

              View ▹ Show Log List

    from the menu bar at the top of the screen.

    Click the Clear Display icon in the toolbar. Then try to launch Safari. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.

    The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.

    Please don't indiscriminately dump thousands of lines from the log into this discussion.

    Please don't post screenshots of log messages—post the text.

    Some private information, such as your name or email address, may appear in the log. Anonymize before posting.

  • by apdz,

    apdz apdz Dec 17, 2014 9:47 PM in response to Linc Davis
    Level 1 (0 points)
    Dec 17, 2014 9:47 PM in response to Linc Davis

    Hi I had the same problem. Updated to 10.10.1. Safari is the only browser that crashes once I open it and a Problem Report is made.

     

    Model: MacBookPro7,1, BootROM MBP71.0039.B0E, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f7

    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB

     

    This is what shows up for console messages:

     

    18/12/14 6:43:24.001 pm Spotlight[381]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

    18/12/14 6:43:28.477 pm storeaccountd[392]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7f99f26fa650> connection from pid 863 with interface <AccountServiceInterface: 0x7f99f3940940> (PID 863)

    18/12/14 6:43:28.623 pm com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[868]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.mach

    18/12/14 6:43:28.623 pm com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[868]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.runnow

    18/12/14 6:43:28.653 pm com.apple.xpc.launchd[1]: (com.apple.ReportCrash[869]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

    18/12/14 6:43:28.670 pm diagnosticd[100]: error evaluating process info - pid: 863, punique: 863

    18/12/14 6:43:29.742 pm CoreServicesUIAgent[353]: unexpected message <OS_xpc_error: <error: 0x7fff7d23cc60> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x7fff7d23cf70> { length = 18, contents = "Connection invalid" }

    }>

    18/12/14 6:43:29.743 pm com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.1AE1AFAD-53D2-44D9-AB36-5D1307AC4B68[866]) Service exited with abnormal code: 1

    18/12/14 6:43:29.743 pm com.apple.xpc.launchd[1]: (com.apple.Safari.121300[863]) Service exited due to signal: Segmentation fault: 11

    18/12/14 6:43:29.748 pm com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.7258EF4E-CC99-40EC-9AC8-D8E0034B3859[867]) Service exited with abnormal code: 1

    18/12/14 6:43:29.884 pm ReportCrash[869]: Saved crash report for Safari[863] version 8.0.2 (10600.2.5) to /Users/user/Library/Logs/DiagnosticReports/Safari_2014-12-18-184329_Users-MacBo ok-Pro-2.crash

    18/12/14 6:43:29.887 pm ReportCrash[869]: Removing excessive log: file:///Users/user/Library/Logs/DiagnosticReports/Safari_2014-12-18-173422_User s-MacBook-Pro-2.crash

    18/12/14 6:43:30.092 pm Problem Reporter[870]: Failed to connect (_imageWell) outlet from (ProblemReportWindowController) to (NSImageView): missing setter or instance variable

    18/12/14 6:43:30.538 pm system_profiler[872]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0

    18/12/14 6:43:30.539 pm system_profiler[872]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0

     

     

     

     

    Any idea whats going on? Have tried restarting and repaired disk permissions. Also turned of the save opened tab feature of safari.

  • by apdz,

    apdz apdz Dec 17, 2014 11:23 PM in response to apdz
    Level 1 (0 points)
    Dec 17, 2014 11:23 PM in response to apdz

    Tried to reinstall OS (command+R on restart) and that wouldnt even work (install interrupted)...

     

    Stumped.

  • by jaleesf,

    jaleesf jaleesf Dec 26, 2014 4:40 AM in response to Linc Davis
    Level 1 (0 points)
    Dec 26, 2014 4:40 AM in response to Linc Davis

    12/26/14 3:39:31.271 PM storeaccountd[311]: AccountServiceDelegate: Accepting new connection <NSXPCConnection: 0x7fab70c11020> connection from pid 2298 with interface <AccountServiceInterface: 0x7fab70c7ec00> (PID 2298)

    12/26/14 3:39:31.332 PM networkd[131]: -[NETProxyLookup pacLookupComplete:proxies:error:] PAC evaluation error: Error Domain=kCFErrorDomainCFNetwork Code=2 "The operation couldn’t be completed. (kCFErrorDomainCFNetwork error 2.)" UserInfo=0x7fb7a1450ee0 {kCFGetAddrInfoFailureKey=8}

    12/26/14 3:39:31.362 PM com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[2303]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.mach

    12/26/14 3:39:31.362 PM com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[2303]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.genieoinnovation.macextension.client.runnow

    12/26/14 3:39:31.389 PM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[2304]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash

    12/26/14 3:39:31.398 PM diagnosticd[84]: error evaluating process info - pid: 2298, punique: 2298

    12/26/14 3:39:31.932 PM CoreServicesUIAgent[1390]: unexpected message <OS_xpc_error: <error: 0x7fff790a3c60> { count = 1, contents =

      "XPCErrorDescription" => <string: 0x7fff790a3f70> { length = 18, contents = "Connection invalid" }

    }>

    12/26/14 3:39:31.935 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.70AEB1BE-B0BD-4410-A56C-850CF351052C[2301]) Service exited with abnormal code: 1

    12/26/14 3:39:31.937 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.FA098941-3E11-4EEC-AAF3-173D440D343E[2300]) Service exited with abnormal code: 1

    12/26/14 3:39:31.937 PM com.apple.xpc.launchd[1]: (com.apple.Safari.6848[2298]) Service exited due to signal: Segmentation fault: 11

    12/26/14 3:39:32.005 PM ReportCrash[2304]: Saved crash report for Safari[2298] version 8.0.2 (10600.2.5) to /Users/jaleesfarhan/Library/Logs/DiagnosticReports/Safari_2014-12-26-153932_JF- MBP.crash

    12/26/14 3:39:32.372 PM EvernoteHelper[327]: warning: failed to get scripting definition from (null); it may not be scriptable.

    12/26/14 3:39:32.373 PM EvernoteHelper[327]: -[SBApplication windows]: unrecognized selector sent to instance 0x608000445790

  • by QuickTimeKirk,

    QuickTimeKirk QuickTimeKirk Dec 26, 2014 5:11 AM in response to jaleesf
    Level 9 (53,188 points)
    Dec 26, 2014 5:11 AM in response to jaleesf

    12/26/14 3:39:31.362 PM com.apple.xpc.launchd[1]: (com.genieoinnovation.macextension.client[2303]) Endpoint has been activated through legacy launch(3) APIs.

    Same as the other poster. You have Genieo installed and it's messing things up.

  • by apdz,

    apdz apdz Jan 2, 2015 2:09 AM in response to QuickTimeKirk
    Level 1 (0 points)
    Jan 2, 2015 2:09 AM in response to QuickTimeKirk