Although I can hear beep to say emails are coming in the email program is blank and shuts down a few seconds after opening" has worked fine in the past.

i have an iPad 2 which has opened my BT emails fine until now but now when I click on mail I get a blank page and then it just shuts down. I have updated to latest iOS. I have tried deleting email account and adding back on but all to no avail. Strangely I can hear when an email is coming in and I get a pop up notification that I have an email from my vip contacts but still cannot open email program. Help!,

iPad 2, iOS 8.1.2, null

Posted on Dec 17, 2014 2:13 AM

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2 replies

Dec 18, 2014 11:41 AM in response to Pendennis

Hi Pendennis,


If you are having issues with being unable to launch the Mail application on your iPad, you may want to try some things to troubleshoot.


First, quit all running applications and test again -


Force an app to close in iOS


Next, I would try restarting and if needed resetting the iPad -


Restart or reset your iPhone, iPad, or iPod touch


If the issue is still present, you may want to restore the iPad as a new device -


How to erase your iOS device and then set it up as a new device or restore it from backups


Thanks for using Apple Support Communities.


Best,


Brett L

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Although I can hear beep to say emails are coming in the email program is blank and shuts down a few seconds after opening" has worked fine in the past.

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