rrbernal

Q: Wifi keeps dropping with Yosemite

While using Apple TV, my wifi keeps dropping as if I wasn't connected.

iMac (27-inch Mid 2010), OS X Yosemite (10.10.1)

Posted on Dec 16, 2014 11:03 PM

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Q: Wifi keeps dropping with Yosemite

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  • by pedro d,

    pedro d pedro d Dec 18, 2014 10:23 AM in response to rrbernal
    Community Specialists
    Dec 18, 2014 10:23 AM in response to rrbernal

    Hello there, rrbernal.

     

    When troubleshooting Wi-Fi connectivity and your Apple TV, the following Knowledge Base article offers up some great steps for working through the issue:

     

    Apple TV (2nd and 3rd generation): Troubleshooting Wi-Fi networks and connections - Apple Support

     

    If you find the issue persists after the Basic Troubleshooting recommendations, the following section might provide additional help:

     

    Apple TV unexpectedly disconnects from the Wi-Fi network or signal strength is weak or fluctuates

    1. Check for any obstructions and adjust the location of your router or Apple TV; also check for sources of potential interference.
    2. Update your Wi-Fi router to the latest firmware.
      • For an AirPort Base Station, refer to this article for information about firmware updates. For third-party Wi-Fi routers, check the manufacturer's website for details on updating your firmware.

    If after attempting the above steps, your Apple TV is still unable to connect to your Wi-Fi network:

    1. Restart your Apple TV: Choose Settings > General > Restart.
    2. If you can connect to the Internet using an Ethernet connection, verify that your Apple TV is using the latest software by choosing Settings > General > Software Update. If your Apple TV can be updated, install the update and test again.

     

    Thanks for reaching out to Apple Support Communities.

     

    Cheers,

    Pedro.