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what is error code is ox80090318

I cannot connect to the ITunes store on my computer and keep getting this error code. I tried to sync my I pad and it starts and freezes up at 2 0f 8 and then won't let me into the iTunes store I have reloaded and repaired the iTunes no luck have no idea what the issue is. Is there a way to tell if it even recognizes my I pad air. I just started having this problem this past week. Prior to that it worked fine


I t has my music and purchases on it and hopefully did not revert back to my old Ipad.


annw55

iPad Air, iOS 8.1

Posted on Dec 17, 2014 2:34 PM

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Question marked as Best reply

Posted on Dec 19, 2014 10:56 AM

Hi annw55,


For your error 0x80090318 in iTunes, then take a look at the article below to walk you through removing any unwanted software that could be conflicting with iTunes.


Apple software on Windows: May see performance issues and blank iTunes Store

http://support.apple.com/en-us/TS4123


Regards,

-Norm G.

1 reply

what is error code is ox80090318

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