Unable to use AirPlay from multiple iOS and MacBook pro

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Unable to use AirPlay from multiple iOS and MacBook pro

HI, I seem to be having issues using AirPlay From multiple iOS devices.

I have the following devices, iphone 6 plus, iPad air (both Gen 1 and 2) an iPad 2 and a MacBook Pro running Yosemit. I also have 2 Apple TVs (both gen 1 and 2).

Recently I have found that I am unable to use AirPlay on any of the iOS devices to either Apple TVs, the MacBook Pro will Airplay mirror ok, I am however able to use iTunes shairing from a Windows 8PC. I have restarted and also reset both Apple TVs and my router, I have also reset the connection settings on all the iOS devices but still can't resolve the issue.

The Apple TVs have Internet connection so I can't see any issues network connections.

ANyone else got got any Ideas?

Thanks

iPad Air 2 Wi-Fi, iOS 8.1.2

Posted on Dec 18, 2014 3:02 AM

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Answer 1

Dec 18, 2014 3:48 AM in response to valo265

Try the following steps, check whether things are working after each step where appropriate, before trying the next.

Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

If you are still having problems, the following article(s) may help you.

Troubleshooting AirPlay

Troubleshooting Wi-Fi networks and connections

Recommended Wi-Fi settings

Wifi Diagnostic Software (for Mac users)

You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/16

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