2italysoon

Q: Voice Mail Indicator New Iphone 6

I do NOT receive any indicator on my new I phone 6 that I have an email:(( only missed calls!!  I have the 4s for 2 years and it always told

me if I had a voicemail, by showing a plus sign next to the numbers on my home page phone icon.  I have called ATT numberous times to

no avail:(( Yesterday they said is was the new update operation system, that only when Data is on will I know that there is indicator. I dont

buy that!!  I am a realtor , I need to know if I have a voicemail with out having to check visusal voicemail.  Im not happy ! 

I see Im not the only one who has had this problem, please help me.  Guess maybe I need to return the phone??

I cant work like this:((

iPhone 6, iOS 8.1.2

Posted on Dec 18, 2014 5:18 AM

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Q: Voice Mail Indicator New Iphone 6

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  • by brenden dv,

    brenden dv brenden dv Dec 20, 2014 7:15 AM in response to 2italysoon
    Community Specialists
    Dec 20, 2014 7:15 AM in response to 2italysoon

    Hi 2italysoon,

     

    I'm sorry to hear you are having such persistent issues with your new iPhone 6; I know how frustrating that can be, especially when you use it for work. If you are still having issues with voicemail notifications, you may want to check the Notification Center settings outlined on the following page. In addition to setting the behavior of various apps in the Notification Center pane, there is also a setting in Settings > Notifications > Phone called Badge App Icon that will turn on and off the notification badge on the home screen Phone icon.

     

    Notification Center - iPhone

     

    If you are still not seeing a notification or alert badge, you may find the troubleshooting steps in the following article helpful. In particular, you may want to try Step 2 and Step 7 (update carrier settings and reset network settings) if you haven't already done so:

     

     

    Get help with visual voicemail on your iPhone - Apple Support

     

    Also, I was a bit unclear on one thing you mentioned. Were you saying that you currently have Cellular Data turned off on your iPhone. There are certain elements of Visual Voicemail that are affected by having data turned off, as noted here:

     

    Learn about cellular data settings and usage on your iPhone and iPad (Cellular Model) - Apple Support

     

    Regards,

    - Brenden