Continuity: iMac phone calls now uses Jabber, not iPhone

Question

Continuity: iMac phone calls now uses Jabber, not iPhone

Hi, I used Continuity iPhone calls on my iMac all through (& I think after) Yosemite bata testing and it worked fine most of the time. I'm trying to use it now and instead of using my iPhone, Cisco's Jabber starts, signs in and places the call through my home-office Cisco IP phone. I use Jabber separately for work. I've tried restarting all my devices and signing out and back into Facetime on all devices, to no avail. Mac Address Book dialling is NOT enabled in Jabber.

Any ideas? Thanks in advance.

iMac, Mac OS X (10.7.2), iPod Classic; iPhone 4; ATV2; 15" MBP

Posted on Dec 18, 2014 3:53 AM

Reply

Answer 1

Linc Davis

Level 10

209,739 points

Dec 18, 2014 8:03 PM in response to Martin Crawley1

I haven't heard of this before, but if the facts are as you say, it's pretty clear that the Cisco software interferes with cellular calling. In general, Cisco software is notorious for its intrusiveness, instability, and incompatibility.

Reply

Answer 2

Dec 19, 2014 3:34 AM in response to Linc Davis

I uninstalled Jabber and it worked again as normal. This is odd as I've had Jabber installed for a year now and it definitely worked before. Oh well, more digging... Thanks.

Reply

Answer 3

chatzki

Level 1

14 points

May 26, 2015 8:27 AM in response to Martin Crawley1

Go to Facetime preference and select Facetime as Default for calls. This will override settings of annoying Cisco Jabber.

Reply

Answer 4

SiRuWi

Level 1

5 points

Aug 4, 2015 9:50 AM in response to chatzki

I had the exact same issue, i.e. even when selecting to call using iPhone from Contacts, Cisco Jabber took over (#(/%R(/&#), but setting FaceTime as default solved it. Thanks!

Reply

Answer 5

smakie

Level 1

4 points

Jan 19, 2016 8:48 AM in response to Martin Crawley1

Old thread but I use Cisco Jabber and the inverse was happening (or was a problem, for me). I use Cisco Jabber to place all of my phone calls through the Contacts app or from webpages/etc and after upgrading to El Cap noticed that Continuity was taking over, which was undesirable for me. No international plan on cellphone, have a nice Plantronics headset on my desk phone, etc.

It appears that prior to El Cap (not sure where/when) Jabber would act as the default protocol handler for SIP calls (as well as XMPP chats), but then after the OS upgrade, Continuity via cellphone and Messages took over for SIP and XMPP, respectively. I looked into this and it appears this behavior is dictated by ~/Library/Preferences/com.apple.LaunchServices.plist. It's much easier to view and set this behavior manually using RCDefaultApp (http://www.rubicode.com/Software/RCDefaultApp/), if this is an issue for you.

Hope this helps!

Reply