Martin Crawley1
Level 1 (25 points)

Q: Continuity: iMac phone calls now uses Jabber, not iPhone

Hi, I used Continuity iPhone calls on my iMac all through (& I think after) Yosemite bata testing and it worked fine most of the time. I'm trying to use it now and instead of using my iPhone, Cisco's Jabber starts, signs in and places the call through my home-office Cisco IP phone. I use Jabber separately for work. I've tried restarting all my devices and signing out and back into Facetime on all devices, to no avail. Mac Address Book dialling is NOT enabled in Jabber.

 

Any ideas? Thanks in advance.

iMac, Mac OS X (10.7.2), iPod Classic; iPhone 4; ATV2; 15" MBP

Posted on Dec 18, 2014 3:53 AM

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Martin Crawley1

Q: Continuity: iMac phone calls now uses Jabber, not iPhone

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  • Helpful answers

  • by Linc Davis,Helpful

    Linc Davis Linc Davis Dec 18, 2014 8:03 PM in response to Martin Crawley1
    Level 10 (207,941 points)
    Applications
    Dec 18, 2014 8:03 PM in response to Martin Crawley1

    I haven't heard of this before, but if the facts are as you say, it's pretty clear that the Cisco software interferes with cellular calling. In general, Cisco software is notorious for its intrusiveness, instability, and incompatibility.

  • by Martin Crawley1,

    Martin Crawley1 Martin Crawley1 Dec 19, 2014 3:34 AM in response to Linc Davis
    Level 1 (25 points)
    Dec 19, 2014 3:34 AM in response to Linc Davis

    I uninstalled Jabber and it worked again as normal. This is odd as I've had Jabber installed for a year now and it definitely worked before. Oh well, more digging...  Thanks.

  • by chatzki,

    chatzki chatzki May 26, 2015 8:27 AM in response to Martin Crawley1
    Level 1 (4 points)
    May 26, 2015 8:27 AM in response to Martin Crawley1

    Go to Facetime preference and select Facetime as Default for calls. This will override settings of annoying Cisco Jabber.

  • by SiRuWi,

    SiRuWi SiRuWi Aug 4, 2015 9:50 AM in response to chatzki
    Level 1 (4 points)
    Aug 4, 2015 9:50 AM in response to chatzki

    I had the exact same issue, i.e. even when selecting to call using iPhone from Contacts, Cisco Jabber took over (#(/%R(/&#), but setting FaceTime as default solved it. Thanks!

  • by smakie,

    smakie smakie Jan 19, 2016 8:48 AM in response to Martin Crawley1
    Level 1 (4 points)
    Jan 19, 2016 8:48 AM in response to Martin Crawley1

    Old thread but I use Cisco Jabber and the inverse was happening (or was a problem, for me). I use Cisco Jabber to place all of my phone calls through the Contacts app or from webpages/etc and after upgrading to El Cap noticed that Continuity was taking over, which was undesirable for me. No international plan on cellphone, have a nice Plantronics headset on my desk phone, etc.

     

    It appears that prior to El Cap (not sure where/when) Jabber would act as the default protocol handler for SIP calls (as well as XMPP chats), but then after the OS upgrade, Continuity via cellphone and Messages took over for SIP and XMPP, respectively. I looked into this and it appears this behavior is dictated by ~/Library/Preferences/com.apple.LaunchServices.plist. It's much easier to view and set this behavior manually using RCDefaultApp (http://www.rubicode.com/Software/RCDefaultApp/), if this is an issue for you.

     

    Hope this helps!