deleting photos and videos but storage still full

I have moved several hundred photos and videos on my iPhone to the trash, but my storage still says full. Is there a second step I need to do to empty the trash?

iPhone 5s, iOS 8

Posted on Dec 18, 2014 9:34 AM

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5 replies

Dec 20, 2014 9:27 AM in response to mmm 0valtine

Hi mmm 0valtine,


If you are having available storage space issues with your iPhone, you may find the information and steps outlined in the following articles helpful:


See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support

How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store - Apple Support

If you need more space for an iOS update - Apple Support


Regards,

- Brenden

Sep 7, 2015 7:33 PM in response to mmm 0valtine

i read another post and the guy was a genius, worked for me. . my wife's iphone 5 is full, so I imported everything to iphoto, and also played around with image capture but it wasnt as good imo. so then I deleted all the photos from the phone to give her more space..... but it was still showing 4.6 Gig of photo space used!! the guy in another thread suggested toggling off the automatic time zone update in date and time. set it back to a year ago , for example. then go to your deleted photos, and BOOM, 960 old photos magically showed up. i deleted them and voila, problem solved. it drives me a bit nuts to struggle with things like that, and Im soooooo grateful to find a solution online, so I hope this helps you and Apple fixes the glitch too.

Nov 9, 2015 2:34 AM in response to Dr Acidfast

Thank you Acidfast!

After hours of spinning my wheels on this exact problem, I read your post. Then because someone else had said this was an outdated solution and no longer applied, I didn't try it!

After more hours of wheel spinning, I came back to your post and thought, "I've got nothing to lose - might as well try it" and it worked exactly how you said!

thanks so much for sharing

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deleting photos and videos but storage still full

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