HT203554: MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended

Learn about MacBook Pro (15-inch, Mid 2010) intermittent black screen or loss of video Quality Program has ended
Mekima
Level 1 (0 points)

Q: When did this expire? Thanks for not informing me about this factory hardware fault.

When did this expire?

I should have been notified of this hardware fault and fix, especially considering I had extended Applecare. This was expensive top of the range Jan 2011 when I purchased.

Macbook Pro 15" mid 2010, 2.66 Ghz i7, 8gb ram, 500 GB 7200rpm HD, Hi rez 1680x1050 matte screen.

MacBook Pro, OS X Mountain Lion (10.8.5), mid 2010 15" 2.66 Ghz i7

Posted on Dec 18, 2014 6:19 PM

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Mekima

Q: When did this expire? Thanks for not informing me about this factory hardware fault.

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  • Helpful answers

  • by RussiaRussia023,

    RussiaRussia023 RussiaRussia023 Dec 27, 2014 5:35 AM in response to Mekima
    Level 1 (0 points)
    Dec 27, 2014 5:35 AM in response to Mekima

    This!

     

    I was refused service two months ago!

     

    Reasons being my macbook was older than 3 years (way to treat early adapters who buy top of the line computers from you) and because I am not the original buyer, how does that even matter? The issue only became apparent after I installed Yosemite, upgrading from Snow Leopard.

     

    Bad Apple!!

     

    MacBook Pro (15-inch, medio 2010), OS X Yosemite (10.10.1) 2,66 GHz Intel Core i7

  • by imseeker,

    imseeker imseeker Jan 11, 2015 1:58 PM in response to RussiaRussia023
    Level 1 (0 points)
    Jan 11, 2015 1:58 PM in response to RussiaRussia023

    Yes - I think this started happening on my computer once I installed Yosemite.

     

    Interesting the replacement program closed right about that time as well.

     

    Now that I'm researching this, I discover this expired program - of which I had no idea about. Looks like I'm out of luck.

  • by CT,

    CT CT Jan 11, 2015 2:31 PM in response to Mekima
    Level 6 (17,882 points)
    Notebooks
    Jan 11, 2015 2:31 PM in response to Mekima

    Apple Support

  • by Levoy Hurley,

    Levoy Hurley Levoy Hurley Jan 11, 2015 6:59 PM in response to Mekima
    Level 1 (105 points)
    Jan 11, 2015 6:59 PM in response to Mekima

    I just found I have the same problem, and yes, it was fine before Yosemite.  The "recall"  has expired but I was told by my local Mac folks (not the Apple Store) that there is still a program that would give me a new motherboard for $360.  Supposedly they'll fix  anything else they find as well.  I just have to drop my MBP at the shop so they can run a test.  If the MBP fails it qualifies for the fix.  It's not the answer I'd like but it could be worse.  Personally I was already planning to upgrade this year so probably won't spend the money.  If it gets too bad I'll go back to Mavericks for awhile.