bobshot

Q: Completer wants to make changes

I just got a pop up saying "Completer wants to make changes.  The your password to allow this."  Has anyone ever seen this?

 

Thanks

Mac Pro, Mac OS X (10.7.5)

Posted on Dec 18, 2014 5:41 PM

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Q: Completer wants to make changes

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  • by thomas_r.,

    thomas_r. thomas_r. Jan 14, 2015 1:14 PM in response to zeyadca
    Level 7 (30,944 points)
    Mac OS X
    Jan 14, 2015 1:14 PM in response to zeyadca

    It seems to have worked, because the obvious symptoms are gone, but you can be sure there are still components installed and active on your system. See one of my other replies on this topic for a more complete solution.

  • by Pampao,

    Pampao Pampao Jan 15, 2015 1:12 AM in response to thomas_r.
    Level 1 (4 points)
    Jan 15, 2015 1:12 AM in response to thomas_r.

    I registered to Apple discussions specifically to thank you for your suggestion. After someone in my company had downloaded a bunch of fonts for testing and began suffering the same symptoms described in this thread, I landed here and AdwareMedic worked like a charm. Thanks again Thomas

  • by rontom1,

    rontom1 rontom1 Jan 16, 2015 12:40 PM in response to bobshot
    Level 1 (4 points)
    Servers Enterprise
    Jan 16, 2015 12:40 PM in response to bobshot

    I have 10.6.8 Mac and it will not let me download  the admac and the manuel instructions are way over my head, also tried the remove unwanted adware thing but could not find any of the items regarding completer. app in library etc.

    I have not downloaded the completer app it just keeps appearing when I turn on the computer, I eject the installer which appears and cancels the pop up.

     

    Is there a idiots guide how to erase this

  • by maggieis,

    maggieis maggieis Jan 16, 2015 1:25 PM in response to thomas_r.
    Level 1 (0 points)
    Jan 16, 2015 1:25 PM in response to thomas_r.

    After spending an hour last night trying the steps listed on the "how to" page, and almost 2 hours on the phone with Apple phone support, I was at an impasse!  Although it was great that phone support people made an exception to deal with this problem, and I was told that many of the calls to support in the last 90 days have been dealing with this, I continued to get the "completer" pop up.

     

    After reading and reading, and researching, I made the leap to Adware Medic... figured after a few hours of reading how great it was, it should be legit... IT IS!!!!  Within seconds of running it, only a few lines, but all with Genieo attached to them appeared... They must have been buried pretty deep because, I just about went thru each and every line in the system library!  Clicked on the button to make them go away, restarted, and ran it again, this time, came up clean!  Emptied the trash, restarted, ran a third time, and I am golden!!!!!  

     

    Thomas, thank you!!!!  I don't have much, in fact very little, but as soon as the direct deposit posts, I will be making a donation....    THANKS AGAIN!!!!!!

  • by thomas_r.,

    thomas_r. thomas_r. Jan 16, 2015 1:28 PM in response to maggieis
    Level 7 (30,944 points)
    Mac OS X
    Jan 16, 2015 1:28 PM in response to maggieis

    Really, don't worry about the donation. Sounds like it would be a stretch, and your thanks are enough. I'm just glad I could help!

  • by SandmaninDubai,

    SandmaninDubai SandmaninDubai Jan 17, 2015 5:17 AM in response to bobshot
    Level 1 (0 points)
    Jan 17, 2015 5:17 AM in response to bobshot

    Thanks, thomas_r.

    You might have money invested in getting rid of this crap, good on you!

    I had it happening the first time during a re-start today, Jan 17 2015, and have not installed anything on my MBProR in months. Apart from saying yes to that pesky Java update that came a few days...wekks ago,

     

    AdWare Medic fixed it, no worries. Tried to donate, but page timed out. Will try again, well done Thomas!

     

    Tommy

  • by polcben,

    polcben polcben Jan 17, 2015 10:40 AM in response to bobshot
    Level 1 (0 points)
    Jan 17, 2015 10:40 AM in response to bobshot

    I searched and found an online app that automatically removed the adware, and since have not had the annoying pop up of the "completer"

    The web site to down load is http://www.macupdate.com/app/mac/52105/adwaremedic

  • by EZP123,

    EZP123 EZP123 Jan 17, 2015 5:03 PM in response to jbkapple
    Level 1 (0 points)
    Jan 17, 2015 5:03 PM in response to jbkapple

    Spoke with Apple and they sent me to this link.....  follow the steps and it should work...cheers

     

    Remove unwanted adware that displays pop-up ads and graphics on your Mac - Apple Support

  • by rontom1,

    rontom1 rontom1 Jan 18, 2015 7:02 AM in response to EZP123
    Level 1 (4 points)
    Servers Enterprise
    Jan 18, 2015 7:02 AM in response to EZP123

    Tried that but got the following message when i got to ~/Library/LaunchAgents/com.genieo.completer.download.plist

     

    The folder “com.genieo.completer.download.plist” can’t be opened because you don’t have permission to see its contents.

     

     

    so what can I do now.

    Any suggestions please

  • by rontom1,

    rontom1 rontom1 Jan 18, 2015 7:45 AM in response to thomas_r.
    Level 1 (4 points)
    Servers Enterprise
    Jan 18, 2015 7:45 AM in response to thomas_r.

    Thomas you seem to be the only one who has come up with a solution with your adware medic.

    Unfortunately my mac is the 10.6.8 and your  Medic is unsuitable, if I downloaded this yosemite thing would it work with that, or is the Yosemite as bad as people state, if not is it difficult to download

  • by thomas_r.,

    thomas_r. thomas_r. Jan 18, 2015 9:10 AM in response to rontom1
    Level 7 (30,944 points)
    Mac OS X
    Jan 18, 2015 9:10 AM in response to rontom1

    Yosemite is not bad at all, but I wouldn't jump ahead four major system versions just to be able to use AdwareMedic. You'll be far more likely to open yourself to problems caused by incompatible third-party software, inadequate hardware or other issues. One should never upgrade like this without doing a lot of research, particularly into how the newer system will perform on the hardware in question and whether you will have to spend to upgrade third-party software (or learn to do without some entirely).

     

    If you're having trouble following Apple's instructions, try the Genieo removal instructions in my Adware Removal Guide instead:

     

    http://www.thesafemac.com/arg-genieo

     

    Perhaps they will be more well-suited to you. If not, you'll need to consult with a professional, or even a tech-savvy friend or relative who can help you follow the directions.

     

    (Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)


  • by toni ferrino,

    toni ferrino toni ferrino Jan 18, 2015 11:05 AM in response to mattboch
    Level 1 (10 points)
    Jan 18, 2015 11:05 AM in response to mattboch

    It worked for me installing adware remover.

  • by rmlindner,

    rmlindner rmlindner Jan 18, 2015 11:54 AM in response to mattboch
    Level 1 (8 points)
    Jan 18, 2015 11:54 AM in response to mattboch

    Thanks for the link to the uninstall instructions.  Just hit this today and following the manual removal seems to have resolved it.  Appreciate the help!

  • by rmlindner,

    rmlindner rmlindner Jan 18, 2015 11:58 AM in response to thomas_r.
    Level 1 (8 points)
    Jan 18, 2015 11:58 AM in response to thomas_r.

    Thomas, the instructions on The Safe Mac worked great.  Thanks.

  • by Pat2991,

    Pat2991 Pat2991 Jan 19, 2015 5:43 AM in response to bobshot
    Level 1 (0 points)
    Jan 19, 2015 5:43 AM in response to bobshot

    My computer has been running slow for weeks and then today I got the completer message asking for my password. I immediately came to this forum for help and saw Thomas' postings. I tried the AdwareMedic software he suggested and it worked like a charm. Not only did it find Genieo, it found some adware extensions in Safari and Chrome.

     

    My computer is running like new again thanks to AdwareMedic!

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