gift history
I gifted an album to a friend, but there is no record of it in purchase history. How do I know it went through?
User profile for user:
judysings
User level:
Community Specialist
Hi hiamie,
The resource below will explain how to review your purchase history and contact the iTunes Store if you do not see your gift purchase listed. Click on the link below to get in touch with the iTunes Store Support team.
See your purchase history in the iTunes Store - Apple Support
http://support.apple.com/en-us/ht2727
Report a problem or request a refund for a purchase made within the last 90 days.
See your purchase history
- Click to open your account in iTunes.
- Sign in with your Apple ID. iTunes will open to your purchase history, and you'll see the items you purchased.
Alternatively, you can:
- Open iTunes.
- Click iTunes Store.
- Click Sign In.
- Enter your Apple ID and password.
- Click your Apple ID and select Account from the drop-down menu.
- Next to Purchase History, click See All.
It might take a moment for your Purchase History to appear.
- To see the details for a purchase, click the arrow to the left of the order date. Your most recent purchases are first.
You'll see the date, time, and web order number in the top-right corner. If you don't recognize a purchase, see if it's one of these types of charges.
I hope this information helps ....
- Judy