When I receive a call on my iphone 6, my voice breaks up. But when I call it is ok. Anyone else having this problem?

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dhager56 Author

Level 1

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When I receive a call on my iphone 6, my voice breaks up. But when I call it is ok. Anyone else having this problem?

My voice breaks up on calls received on my iphone 6. But fine when I make the call. Anyone else having this problem.

iPhone 6, iOS 8.1.2

Posted on Dec 19, 2014 7:34 AM

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Answer 1

Brett L

Community Specialist

Dec 21, 2014 9:01 AM in response to dhager56

Hi dhager56,

If you are having issues with your iPhone audio being poor quality only when receiving calls, I would suggest that you troubleshoot using the steps in this article -

If you can't hear a person on a call or voicemail or if the sound quality is poor on iPhone - Apple Support

Thanks for using Apple Support Communities.

Best,

Brett L

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