My front facing camera has moved on my Iphone 6.
My front facing camera has moved on my Iphone 6. The corner of my screen is also slightly damaged. Will apple still honor my warranty and repair/replace the phone?
iPhone 6, iOS 8.1.2
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My front facing camera has moved on my Iphone 6. The corner of my screen is also slightly damaged. Will apple still honor my warranty and repair/replace the phone?
iPhone 6, iOS 8.1.2
If the screen's damage is physical, accidental damage, Apple will not replace the phone for free. Can you post a picture of what you mean by the camera "moving?"
I agree with stevejobsfan, post a selfie of the iPhone - it might be the Community's first selfie! <= EDIT = moot
Thanks, now I better understand what's going on. Ultimately, you won't know whether Apple will cover it until you take it in, but if the camera just moved on its own and the phone has not been dropped, it should be covered. You can set up an appointment at the Apple Store at http://getsupport.apple.com.
I took mine to the apple store yesterday and they offered to either change the display or exchange the device, after 1 hour they said 2 screens failed calibration and they exchanged the device...
I have to say the camera was working properly, I was just annoyed by the gray crescent on it.
Also I didn't get the apple care warranty when I got the phone.
Hi Alex,
I hope that my words find you well, Kindly i need your help as i am facing the same problem and Apple asked me to provide them with any
evidence that like me.
So please if you have any documents or something that saying you changed your phone, i will be grateful.
Apple does not provide any documents when they exchange a device. You will need to either send in your device or go to your nearest Apple store to have them diagnose the problem. Bring with you your purchase receipt in case they want to see it.
My front facing camera has moved on my Iphone 6.