Desertchief
Level 1 (0 points)

Q: airplay sound problem. When I try to fill TV screen when mirroring I lose sound. Sound works with smaller picture but not large one. I get great large pic but can hear nothing. Solution?


When I try to fill my HDTV screen with the mirrored pic on Ipad, I lose sound. works fine with small pic and all the clutter but when I try to switch I get a great large pic (so the AppleTV and my pad are communicating) but can hear nothing.

Apple TV, iOS 8.1.2, sound problem

Posted on Dec 19, 2014 9:59 AM

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Q: airplay sound problem. When I try to fill TV screen when mirroring I lose sound. Sound works with smaller picture but not large on ... more

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Dec 20, 2014 8:28 AM in response to Desertchief
    Level 10 (104,506 points)
    Apple TV
    Dec 20, 2014 8:28 AM in response to Desertchief

    Welcome to the Apple Community.

     

    Try the following steps, check whether things are working after each step where appropriate, before trying the next.

     

    1. Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
    2. Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
    3. Restart the Apple TV (Settings > General > Restart).
    4. Restart the Apple TV by removing ALL the cables for 30 seconds.
    5. Restart your router. (Also try removing it’s power cord for at least 30 seconds)
    6. Restart your mobile device.

     

    If you are still having problems, the following article(s) may help you.

     

    Troubleshooting AirPlay

    Troubleshooting Wi-Fi networks and connections

    Recommended Wi-Fi settings

    Wifi Diagnostic Software (for Mac users)

     

    You may also find some help on this page, where I’ve collected some of the more unusual solutions to network issues.

     

    When making adjustments to your network for better optimisation, you may find some of the points mentioned on this page helpful.

     

    This is answer is provided from my own database of boilerplate responses and the content was last reviewed and/or tested on: 2014/12/16