Word for Mac 2011 Opening all Docs/Crashing

Deleting com.microsoft.office.plist won't do it.

Follow these steps

http://support.microsoft.com/kb/2398768

Before you do that two things:

(1) be sure you have a good backup

(2) be sure you have your hands on your original Office 2011 install case and DVD.

Then Reinstall from DVD

Enter your product #

Then upgrade. It will take a few times before you get to final upgrade to current Office version. 14.4.7

http://support.microsoft.com/kb/2279109

and here

http://office.about.com/od/MicrosoftOfficeMac/a/Best-3-Ways-To-Find-Microsoft-Of fice-For-Mac-Key-Codes.htm

But there are other options on the first link - it's not necessarily the DVD you might need to find.

If you purchased it via Digital River or MS you would have an email with the product key in it - or your company or school if they held the license to upgrade.

As far as I know there is no way to retrieve a product key for Office 2011 as it is encrypted - some software does claim to retrieve it but I think that is only for Windows products and older Mac Office.

Super - early Christmas present! I was just in process of sending you link to NeoOffice

http://www.neooffice.org/neojava/en/features.php

hnolen16 wrote:

Fun on a Friday: deleting and reinstalling still didn't work.

So...

then post your question where you should have to begin with.. on the Microsoft Mac forums as it's their software yo're having trouble with:

http://answers.microsoft.com/en-us/mac

Heather,

What happens in terms of error messages (that is, after you tried to install MS Office 2011)?

There were several steps in the process -

first removing Office

then you locating the product key and

then reinstalling using the disc that you found

did you get a successful install confirmation at that point after the install?

If so, then what happened?

If not a successful install confirmation, what did show up?

That's like going back in time

😀

Just removing the Library file(s) worked for me.

Hi, gardip

Which library folder and files did you remove that helped you?

This worked for me:

Remove the directory ~/Library/Saved Application State/com.microsoft.Word.savedState/