I recently received a photo album that I created using the iPhoto. I always order photo albums from iPhoto and service is great, always. But this time I received an album with blank pages and yellow pages error. How would I contact to rectify the issue or have the album redone?
iMac, OS X Mavericks (10.9.5)
With the amount of information you've provided it's impossible to offer a solution. We can't see your computer so we need to know the details of your problem and setup, i.e.:
Did you preview the book before ordering according to this Apple document: iPhoto, Aperture: Previewing an order in iPhoto or Aperture - Apple Support? If not do so now and check to see if the book looks OK in the PDF file. Does it?
Contact Apple at the contact info included in the confirmation e-mail you received wen you ordered - or use the "contact Us" links at the bottom of every page of these forums
Was your preview prior to ordering good? Did you save it?
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
LN
thank you. I have saved the PDF, as I tend to share with the family first. And that's not how it was printed. There is one blank page on middle of the book and one yellow/blank page.
Contact Apple at the contact info included in the confirmation e-mail you received wen you ordered - or use the "contact Us" links at the bottom of every page of these forums
They will redo it
LN
Printed Photo album with page error
