Mofro1
Level 1 (0 points)

Q: Family sharing verification has an old credit card number to verify. I have updated the credit card info but it is still not appearing in the verification process asking for the security code of the card. How lng to have account info updated to cloud

I am trying to set up a family sharing with a new iMac and other Mac pro computer and other apple products. When I click to manage account and the add a member, I am told to verify the user by entering the security code from the credit card. The card listed is an old one and has since been changed. I updated the info on my apple account, but it is not getting to the iCloud for the family sharing. The number shown is the old card. When I enter a code it says invalid. How long does it take for the info to udate to all systems?

MacBook, Mac OS X (10.6.8)

Posted on Dec 19, 2014 5:47 PM

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Mofro1

Q: Family sharing verification has an old credit card number to verify. I have updated the credit card info but it is still not appea ... more

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  • by judysings,

    judysings judysings Dec 21, 2014 1:03 PM in response to Mofro1
    Community Specialists
    Dec 21, 2014 1:03 PM in response to Mofro1

    Hi Mofro1,

    Happy Holidays!  The resource below explains how to edit the credit card information for the Apple ID account that you want to use for Family Sharing.  Once you've made the changes, I would suggest you sign out of your iTunes Store on all of your devices, and then restart them.  The changes should take place quickly.  There is a link to the iTunes Store support below if you need more help.

    Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support
    http://support.apple.com/en-gb/HT1918

     

    Change your payment information on a Mac or PC

    1. Click to open your account in iTunes. (You might need to sign in with your Apple ID.)

      Alternatively, you can:
      • Open iTunes.
      • Click iTunes Store.
      • Click Sign In and enter your Apple ID.
      • Click your Apple ID and select Account Info.

    2. From the Account Information page, click Edit to the right of Payment Type.

      You can see the payment methods that the iTunes Store accepts in the Payment Type section. If you want to remove the payment method, select None in the Payment Type section. See what to do if None isn't showing or you can't select it.
    3. Change your information and click Done.
      After you change your payment information, the iTunes Store places an authorization hold on your credit card.

    Family Sharing

    If you’re using Family Sharing, and you're the family organizer, you can’t set your payment information to None. You need to use a credit card or debit card. Only the Family Organizer can edit payment information for a family group. If you're not the organizer, you'll see this message: "The payment method for your Family is managed by [Apple ID]."

    Get help

    If you need help changing your payment information, credit card details, or billing information, contact iTunes Store support. Or you might find the answer to your question below:

    • If you change your payment method, make sure your account information matches the credit card information on file with your financial institution.
    • If you use an AOL screen name to sign in to the iTunes Store, editing your information on the Account Information page won't update your AOL account. If you need to update your AOL account information, contact AOL.
    • If your previous payment wasn't accepted, you might need to change your payment information.

     

    Last Modified:

     

    Cheers,

    - Judy

  • by Andrey WG,

    Andrey WG Andrey WG Jan 20, 2015 11:42 AM in response to Mofro1
    Level 1 (0 points)
    Jan 20, 2015 11:42 AM in response to Mofro1

    Worked for me:

    1. Leave Family Sharing on a device you experience trouble with (or all devices including origin)

    2. Set up family sharing again on 1 device, making sure you're using correct card

    3. Add other devices to family sharing again