iphone 6 plus screen flickering

Lately my iphone 6 plus started to freeze, open up applications on its own & the screen flickers


Has anyone had similar experience with his phone ?

Posted on Dec 20, 2014 3:04 AM

Reply
82 replies

May 10, 2016 8:14 PM in response to essamfromlondon

Just a quick update on the issue of "Flickering" on the screen.


Since my iPhone 6plus is out of warranty and Apple have not taken responsibility after so many complains globally about it, I have managed to diagnose the issue and isolate it to the Touchscreen Controller and the Touchscreen Line Driver on the Main Board.


[IMG]http://i66.tinypic.com/2z4cr3n.jpg[/IMG]


I bought a damage phone and replaced the 2 ICs and now, it works fine. I wouldn't recommend that you do it yourself unless you have the right tools for it.

May 14, 2016 11:18 PM in response to planetzinc

I'm also experiencing the same issue with my iPhone Plus 128 GB. This is the third phone I have had with this issue! I'm on my second replacement phone. The screen went bad on the first replacement phone within 5 days. I didn't even get a chance to activate the second replacement phone before I noticed the screen was bad. While I was at the Apple Store dealing with this for the second time, the only other guy waiting to speak to an apple tech was having the exact same issue with his phone! He was on his second replacement. He had it for less than a month. This is totally unacceptable!

May 16, 2016 4:23 PM in response to essamfromlondon

Same problem for me. iPhone 6 plus, 128GB, that started with the flickering and unresponsive screen.


I went to the genius bar and the Agent said:

- "Yes, many customers have had this use already".

- "Yes, Apple knows about the issue because, as I said, you're not the only one"


In the end, as my phone is out of warranty, the option they offer is to buy a replacement (same iPhone 6 plus) for not less than $325 USD. The worst part of this whole issue is that they ended up by saying:


"We don't recommend buying the replacement of you're current phone considering that iPhone 6 plus hardware may be affected again..." They recommended to by an iPhone 6s plus which don't have the issue so far (more than $800USD retail price).


Why apple won't start the recall program if they do know there's an issue with multiple iPhone 6 plus devices!? So disappointing they don't care about their customers.

May 23, 2016 8:26 AM in response to essamfromlondon

I wanted to chime in here as well.


My iphone 6 plus started flickering - top band and then the screen would be unresponsive to touches. There were ways to get it to work by twisting the phone etc.


I called up apple support pretty upset as the phone was almost unuseable. I was out of warranty. They did do a one time courtesy so my recommendation is to call and be persistent.


at the apple store the genius knew of this issue and knew the tricks (bending the phone) to get the phone to work.


Now get this. My replacement iphone as i was waiting for it to update instore also failed. the screen went nuts! flashing and it even had a weird bleached streak at the top. So that replacement was replaced.


Not sure what's going on with apple's QC process but having owned all previous generations this is the worst designed iphone.


Good luck everyone.

May 24, 2016 8:22 PM in response to reactions

Same issue! This is the video that is similar https://www.youtube.com/watch?v=37kEMEmA5jo


I periodically have to "press the screen" near the top speaker, so it makes me think it's a connection issue


This sounds like a bad batch.


I'm also out of warranty and this sounds like we do need a class action otherwise Apple will not care


EDIT: To add a few more details, I've done a factory reset already which seemed to helped for 30 minutes. Then back to the intermittent issue before I found the "workaround"

Jun 8, 2016 1:10 AM in response to essamfromlondon

I came to this forum with the exact same problem. Phone freezing and won't unlock and then when it does it shakes and opens and closes apps randomly. called my provider and out of warranty, was about to do a software update and then read that a screen protector can play havoc with the sensors on the front. Once i removed my own protector, bang, everything working fine again. Whilst sadly this may not be the solution to everyone's faulots on this forum it may be for a few of you so I thought I'd share. Good luck

Jun 8, 2016 9:48 AM in response to essamfromlondon

I had the same problem too. Removed the screen protector and it still was not fixed so I took it to my local Apple Store. They told me it is a KNOWN hardware problem that Apple is refusing to address and that as the consumer I did nothing wrong to cause this but will have to pay hundreds to fix Apple's quality problems. I think some sort of class action is necessary as iPhones continue to age and more and more people will be experiencing this problem after the first year of ownership. Especially if Apple has told their stores this is a KNOWN quality problem they are refusing to take ownership of or recall. I've never felt so conned in my life, as I'm sure many of you are feeling.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iphone 6 plus screen flickering

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.