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All replies
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Helpful answers
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Mar 28, 2016 1:13 PM in response to Sir Slimerby yowiman,Put me on this same list. Apple will lose a whole family of customers from this household. 700 dollar brick because it's over a year.
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Mar 30, 2016 10:09 PM in response to essamfromlondonby theSshow,I have this exact same problem. Here's a youtube video with someone experiencing the exact same thing: https://www.youtube.com/watch?v=37kEMEmA5jo
Will Apple have a recall or replacement program for this issue? They've done replacement programs before: https://www.apple.com/support/iphone5-sleepwakebutton/
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Apr 1, 2016 5:35 PM in response to essamfromlondonby tony r tony,My 6 plus does screen flickering and the digitizer non responsive when doing so , and I was out of town in OKC when the knucklehead told me it was a broken logic board where the screen plugs into it and tried to sell me a new one . know what I say to that Apple and their "shoddy chinese craftsmanship" at my expense its back to Samsung !!!
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Apr 10, 2016 11:34 PM in response to temp12by mchong_81,Hi there
I have the same problem as you, flickering screen & its hang for awhile.
will you able to get a replace set for such issue?
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Apr 11, 2016 1:41 AM in response to mchong_81by planetzinc,If your warranty is out, its a $399 solution from Apple. Otherwise, it's free if you have an extended warranty.
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May 2, 2016 12:10 PM in response to essamfromlondonby bogfish13,i have had the same issue. apple won't do anything to help me i originally went to them with this issue at 5 days over my warrantee, said the problem wasn't there cause it was not happening to me when i was there. i put it aside and used my old iPhone. i have read up about this now and I'm almost 60 days over my warranty and i went in to talk to them again. cause i don't have an apple store locally."the apple genius" brushed me off. currently am not happy about this and now i need to pay for a full price of a new phone. -
May 9, 2016 3:57 PM in response to essamfromlondonby H.A.412,I have had this problem with My 6 plus 2 times and had it replaced under warranty.
This is going to be the third time this glitch happens.(Not covered under warranty)
After this might reconsider brand.
My wife has the 6 and no problems.
Maybe just something with the 6 plus
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May 10, 2016 8:14 PM in response to essamfromlondonby planetzinc,Just a quick update on the issue of "Flickering" on the screen.
Since my iPhone 6plus is out of warranty and Apple have not taken responsibility after so many complains globally about it, I have managed to diagnose the issue and isolate it to the Touchscreen Controller and the Touchscreen Line Driver on the Main Board.
[IMG]http://i66.tinypic.com/2z4cr3n.jpg[/IMG]
I bought a damage phone and replaced the 2 ICs and now, it works fine. I wouldn't recommend that you do it yourself unless you have the right tools for it.
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May 14, 2016 11:18 PM in response to planetzincby Okindes,I'm also experiencing the same issue with my iPhone Plus 128 GB. This is the third phone I have had with this issue! I'm on my second replacement phone. The screen went bad on the first replacement phone within 5 days. I didn't even get a chance to activate the second replacement phone before I noticed the screen was bad. While I was at the Apple Store dealing with this for the second time, the only other guy waiting to speak to an apple tech was having the exact same issue with his phone! He was on his second replacement. He had it for less than a month. This is totally unacceptable!
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May 16, 2016 12:30 PM in response to essamfromlondonby D-Tim,I Had same problem, finally took off screen protector and now it's fine. My screen protector was high quality and was made out of glass.
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May 16, 2016 4:23 PM in response to essamfromlondonby danielgq,Same problem for me. iPhone 6 plus, 128GB, that started with the flickering and unresponsive screen.
I went to the genius bar and the Agent said:
- "Yes, many customers have had this use already".
- "Yes, Apple knows about the issue because, as I said, you're not the only one"
In the end, as my phone is out of warranty, the option they offer is to buy a replacement (same iPhone 6 plus) for not less than $325 USD. The worst part of this whole issue is that they ended up by saying:
"We don't recommend buying the replacement of you're current phone considering that iPhone 6 plus hardware may be affected again..." They recommended to by an iPhone 6s plus which don't have the issue so far (more than $800USD retail price).
Why apple won't start the recall program if they do know there's an issue with multiple iPhone 6 plus devices!? So disappointing they don't care about their customers.
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May 18, 2016 7:38 AM in response to essamfromlondonby Kevani,My iPhone 6+ does the same thing. Going to make an appointment but I'm sure they'll say it's out of warranty and to buy a new phone. With Apple stocks dropping, might not hurt to send an email to Tim Cook.
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May 19, 2016 8:43 AM in response to yowimanby _DerekC_,I bought my iPhone 6 plus in 2013 so it's out of warranty. However the 'genius' told me they would replace it under consumer rights.
Unfortunately, the replacement device has exactly the same problem..! Even during the backup restore wizard I had the flickering.
I'm currently on the phone with support to get it sorted...
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May 19, 2016 8:46 AM in response to _DerekC_by _DerekC_,FYI: I was just told that a phone under 50 days old will be replaced by a new phone, else you will probably get a reconditioned phone as replacement.
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May 23, 2016 8:26 AM in response to essamfromlondonby reactions,I wanted to chime in here as well.
My iphone 6 plus started flickering - top band and then the screen would be unresponsive to touches. There were ways to get it to work by twisting the phone etc.
I called up apple support pretty upset as the phone was almost unuseable. I was out of warranty. They did do a one time courtesy so my recommendation is to call and be persistent.
at the apple store the genius knew of this issue and knew the tricks (bending the phone) to get the phone to work.
Now get this. My replacement iphone as i was waiting for it to update instore also failed. the screen went nuts! flashing and it even had a weird bleached streak at the top. So that replacement was replaced.
Not sure what's going on with apple's QC process but having owned all previous generations this is the worst designed iphone.
Good luck everyone.