essamfromlondon

Q: iphone 6 plus screen flickering

Lately my iphone 6 plus started to freeze, open up applications on its own & the screen flickers

 

Has anyone had similar experience with his phone ?

Posted on Dec 20, 2014 3:04 AM

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Q: iphone 6 plus screen flickering

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  • by carbonargon,

    carbonargon carbonargon Jun 14, 2016 7:10 AM in response to knarf112233
    Level 1 (4 points)
    iPhone
    Jun 14, 2016 7:10 AM in response to knarf112233

    Do you have a link to the tools you bought and instructions? YouTube preferably?

  • by knarf112233,

    knarf112233 knarf112233 Jun 14, 2016 8:03 AM in response to carbonargon
    Level 1 (8 points)
    Jun 14, 2016 8:03 AM in response to carbonargon
  • by Stheggie,

    Stheggie Stheggie Jun 28, 2016 3:23 AM in response to essamfromlondon
    Level 1 (4 points)
    Jun 28, 2016 3:23 AM in response to essamfromlondon

    i have had the same issue with my iPhone 6 Plus and have since had my phone replaced 4 times by apple. Definitely a design issue with the 6 plus.

  • by malinwolf,

    malinwolf malinwolf Jul 2, 2016 3:11 AM in response to essamfromlondon
    Level 1 (4 points)
    Jul 2, 2016 3:11 AM in response to essamfromlondon

    Bought a iPhone 6 Plus and have been enjoying it. All of the sudden, 3 days ago, it started acting exactly as you describe. I paid over £600 here in the UK for this phone and I best see someone at Apple replace this phone if it gets worse.

     

    It is in a case, never has been dropped and nowhere near water.

     

    One weird occurrence, while the phone was going through it's spastic fit, I spoke very loudly, calling wife (who has the same phone as I) to the kitchen and it disappeared immediately. I guess the phone realised I was getting irritated and corrected itself. Seriously. It stopped. Waiting for my phone to crazy once again so I may experiment with it again.

     

    Hmmm...

  • by jjrkhurry,

    jjrkhurry jjrkhurry Jul 14, 2016 12:44 PM in response to essamfromlondon
    Level 1 (4 points)
    Jul 14, 2016 12:44 PM in response to essamfromlondon

    I had exact same problem.

     

    San Mateo, California, Hillsdale Shopping Mall, Apple Store experience: I went to apple store and as usual waited for about 55 minutes to be helped by a genius in genius bar. They had more "schedulers" on the floor than the "geniuses" at the genius bar. The resolution was to upgrade it using apple's plan for $330.00 - although the warrant on this upgraded phone will be just for 90 days. Or since my carrier is Verizon, I had option to upgrade through carrier and then get locked into their 2 year plan. Essentially there was no desire from Apple to give me a replacement without any charge to me. I agree with few other posters who too seem to be annoyed in forcing to pay money out of pocket for the product defects. Been Apple user for long time but, sad - I can see the downfall for Apple soon. Not a happy customer at all.

  • by anjanettew,

    anjanettew anjanettew Jul 14, 2016 4:05 PM in response to essamfromlondon
    Level 1 (4 points)
    Jul 14, 2016 4:05 PM in response to essamfromlondon

    I had the same experience as many of you.  I went to the Apple Store in Northbrook IL and they acknowledged that it is a known issue with the phone but Apple is not addressing it as such.  The only option given to me was to replace the phone for $324 90 day warranty.  I told the "genius" that if it starts flickering after the 90 days I am not going to be very agreeable when I come back in there.  It's ridiculous but my phone had stop responding and I had to do something.  I have tons of apple products:  2nd gen nano, 3rd gen nano, 3rd gen iTouch, 2nd gen shuffle, iphone 4s and ALL of them still work so I didn't think it was necessary to purchase Apple Care.....  Very disappointed in them now.

  • by iManuelO,

    iManuelO iManuelO Jul 21, 2016 4:16 AM in response to essamfromlondon
    Level 1 (4 points)
    iPhone
    Jul 21, 2016 4:16 AM in response to essamfromlondon

    You described exactly what my phone is doing now. That started on my phone right after the warranty expires, when I took it to Apple Store, they told me they can't do anything due to my warranty expiring, and they advice me to trade my phone and get a new phone. Which was going to cost me $399 or just upgrade to 6S plus with them. They made it sound like I have the money stashed somewhere and ready to spend it anytime, even when this issues has been reported by a lot of users. I took it back to my phone provider and ended up buying a brand new one from them. Not even a week after restoring all my files from the old one, the new phone started exactly the same thing. Now, they can not tell me is a mechanical fault, because this is a brand new phone and not even up to a week and have exactly the same problem.

     

    APple need need to recall all these phone and actually fix them. I have been an apple users since IPhone 4, but with this problem and the much complain I have read online concerning these problems. it is getting me to think if I should leave apple now for android.

  • by sfbaytophe,

    sfbaytophe sfbaytophe Jul 24, 2016 3:41 PM in response to essamfromlondon
    Level 1 (4 points)
    iPhone
    Jul 24, 2016 3:41 PM in response to essamfromlondon


    I sent an email to 7 On Your Side to see if they can help us. It seems this is a quality issue on their phones and apple refuses to admit it. The store manager told me that "Apple has not acknowledge that this is an issue". It seems they are blaming consumers for screen flickers.

  • by harmeetfromsunnyvale,

    harmeetfromsunnyvale harmeetfromsunnyvale Aug 14, 2016 10:56 PM in response to essamfromlondon
    Level 1 (12 points)
    iPhone
    Aug 14, 2016 10:56 PM in response to essamfromlondon

    I have been a loyal apple customer since 2011. Recently, I had a terrible experience with iPhone 6 plus. The screen of the device became unresponsive and started flickering , I showed it to the apple store technical support and they said the repair was not feasible as it was a manufacturing defect. Device held a sentimental value for me so I insisted on repair but it was not available. finally, I decided to let go off the device and paid the 329+ taxes for the replacement that they offered to me. That was not the end of my ordeal. The replacement had a faulty camera and I have to still go and get it repaired. Every appointment at apple store is minimum 3-4 days of wait and added troubleshooting. It is overall a taxing experience for a premium product that we are told we are buying at the premium price.

  • by Happieguy,

    Happieguy Happieguy Aug 21, 2016 6:37 AM in response to essamfromlondon
    Level 1 (4 points)
    Aug 21, 2016 6:37 AM in response to essamfromlondon

    Hi everyone,

     

    i had this problem too. My iphone 6 Plus was replaced in May, and I had a glass screen protector installed.

     

    About a mont or so ago. My screen started having this flickering on top of the screen. it's grey in color. And the phone would open apps On it's own and sometimes type On its own. And it became non-responsive to touches just this afternoon. And I restart the phone so many times until the problem is so serious that it became unresponsive to touch altogether. Then I saw some of you saying that the glass screen protector could be the cause.

     

    So,

    1. I took out the screen protector, and cleaned the screen throughly.

    2. I also set the auto brightness to off.

    3. Plus I turn on Reduce Transparency on Increase Contrast of Assessibility setting inside the General tab.

     

    So far I don't see the problem of flickering screen, yet. I'm crossing my fingers that the problem is finally gone.

     

    Good luck to fixIng your problem if it is similar. Hopefully you don't need to go back to Apple service Centre to have your phone fixed.

  • by Michael.Philip,

    Michael.Philip Michael.Philip Aug 24, 2016 10:55 AM in response to Fngwave
    Level 1 (4 points)
    Aug 24, 2016 10:55 AM in response to Fngwave

    I assume you purchased your 6 plus from Verizon?

  • by DonDotCom,

    DonDotCom DonDotCom Aug 28, 2016 10:33 AM in response to essamfromlondon
    Level 1 (4 points)
    Aug 28, 2016 10:33 AM in response to essamfromlondon

    Apple is aware of the issue.  My calls to the support desk let me know that the issue is known as 'ghosting'.  The initial symptoms were apps randomly opening in rapid succession... but for me the most unnerving - when my phone started to randomly call people off my contacts list.  With the touch screen frozen, I couldn't hang up or shut down the phone, I was finally able to shut down the phone by resetting the phone.  When I restore the phone it operates for a short period of time then reverts back to the 'ghosting' behavior.  When I initialized the phone, it was a total pain in the butt, and the phone worked fine until I installed the FaceBook Messenger app, then the behaviors started once again.   I am under warranty with VERIZON (USA) however, I'm a bit nervous to set loose the chain of events that may lead to replacement of my device.   Seems these warranties can be a bit costly to implement.

  • by Lord Garth Vader,

    Lord Garth Vader Lord Garth Vader Sep 2, 2016 7:26 AM in response to H.A.412
    Level 1 (4 points)
    Sep 2, 2016 7:26 AM in response to H.A.412

    It is, the screen is too big and it detaches from the circuit board. 

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