need help for my ipod 5th gen it was i cloud issue my cousin forgot her apple id and password ihave prof that we own these ipad because we have the receipt and its full package any one know how to reset the ipod so we can use it again??warranty is expired
iPod touch, iOS 8
Recover the ID and then the password by:
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. See Changing your Apple ID password if you'd like more information.
Last, contact iTunes by:
Apple - Support - iTunes - Contact Us
or make an appointment at the Genius Bar of an Apple store. Bring your proof of purchase
Did apple help me for my problem?.i accidentally reset her ipod touch 5th gen the worst is she forgot the apple id and her password now the ipod need apple id to activate the ipod touch to use it..is there no online support for this problem?.we have the valid receipt to confirm that this is not stolen ipod
The instructions in my previous reply are still applicable. There is not chat or similar to resolve the problem. Yuu can call Apple as indicated in the above instructions.
need help for my ipod 5th gen
