Redhead2167

Q: I can't open safari after downloading yosimite

Help I can't open safari after downloading Yosimite

Posted on Dec 20, 2014 12:03 PM

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Q: I can't open safari after downloading yosimite

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  • by dominic23,

    dominic23 dominic23 Dec 20, 2014 12:24 PM in response to Redhead2167
    Level 8 (42,122 points)
    Mac OS X
    Dec 20, 2014 12:24 PM in response to Redhead2167

    1.  Use  free  AdwareMedic by clicking “Download ” from here

     

         http://www.adwaremedic.com/index.php

     

         Install , open,  and run it by clicking “Scan for Adware” button   to remove adware.

         Once done, quit AdwareMedic by clicking AdwareMedic in the menu bar and selecting

        “Quit AdwareMedic”.

     

      2. Safari > Preferences > Extensions

        Turn those off and relaunch Safari again.

        Turn those on one by one and test.

     

     

                   or

     

        Remove the adware  manually  by following the “HowTo” from Apple.

       

        “Remove Genieo, also known as InstallMac”

     

        http://support.apple.com/en-us/HT203987

  • by Redhead2167,

    Redhead2167 Redhead2167 Dec 20, 2014 12:27 PM in response to Redhead2167
    Level 1 (0 points)
    Dec 20, 2014 12:27 PM in response to Redhead2167

    But I can't open safari at all to download and remove adware. I'm asking this question from my iPad because I can't get on safari on my Mac book pro

  • by Allan Eckert,

    Allan Eckert Allan Eckert Dec 20, 2014 12:29 PM in response to Redhead2167
    Level 9 (54,090 points)
    Desktops
    Dec 20, 2014 12:29 PM in response to Redhead2167

    It does not appear that you read the links provided.

  • by Redhead2167,

    Redhead2167 Redhead2167 Dec 20, 2014 12:31 PM in response to Allan Eckert
    Level 1 (0 points)
    Dec 20, 2014 12:31 PM in response to Allan Eckert

    IIt says download from here. Don't want to download on my iPad

  • by Redhead2167,

    Redhead2167 Redhead2167 Dec 20, 2014 12:33 PM in response to Redhead2167
    Level 1 (0 points)
    Dec 20, 2014 12:33 PM in response to Redhead2167

    i can't get on Internet on Mac book pro to click on link and download.

  • by dominic23,

    dominic23 dominic23 Dec 20, 2014 12:37 PM in response to Redhead2167
    Level 8 (42,122 points)
    Mac OS X
    Dec 20, 2014 12:37 PM in response to Redhead2167

    "               or

     

        Remove the adware  manually  by following the “HowTo” from Apple.

       

        “Remove Genieo, also known as InstallMac”

     

        http://support.apple.com/en-us/HT203987  "

     

     

    If you do not have a browser available, please try the manual method given.

  • by dominic23,

    dominic23 dominic23 Dec 20, 2014 2:06 PM in response to Redhead2167
    Level 8 (42,122 points)
    Mac OS X
    Dec 20, 2014 2:06 PM in response to Redhead2167

    Remove Genieo manually:

    http://support.apple.com/en-us/HT203987

    First follow these steps to stop the Genieo or InstallMac processes, if they're running. Be particularly careful to restart your Mac when instructed.

    1. Open the Activity Monitor app:
      You can use Spotlight (Command-Space) to search for "Activity Monitor," then choose Activity Monitor from the search results.
    2. In the Activity Monitor window, click the CPU tab, then click Process Name at the top of that column to sort the list alphabetically.
    3. Look for the process "Genieo." Select it, then click the Force Quit button in the upper-left corner of the window.
    4. Look for the process "InstallMac." Select it, then click the Force Quit button.
    5. Quit Activity Monitor.
    6. From the Finder, choose Go > Go to Folder.
    7. Type /private/etc/launchd.conf in the text field, then press Return.
    8. If the file is on your Mac, a window opens with the file you searched for already selected. Drag the file to the Trash.

    Restart your Mac, then continue to the next steps, below.Remove the files related to Genieo:

    1. Select each item in the list below, starting with /Applications/Genieo.
    2. Choose Edit > Copy.
    3. From the Finder, choose Go > Go to Folder.
    4. Choose Edit > Paste to paste the line you copied into the text field, then press Return.
    5. If the file is on your Mac, a window opens with the file you searched for already selected. Drag the file to the Trash.

    Repeat the steps above for each item in the following list. If you get a message that the folder can't be found, continue to the next item in the list./Applications/Genieo

    /Applications/InstallMac/Applications/Uninstall Genieo

    /Applications/Uninstall IM Completer.app~/Library/LaunchAgents/com.genieo.completer.download.plist

    ~/Library/LaunchAgents/com.genieo.completer.update.plist/Library/LaunchAgents/com.genieoinnovation.macextension.plist

    /Library/LaunchAgents/com.genieoinnovation.macextension.client.plist/Library/LaunchAgents/com.genieo.engine.plist

    /Library/LaunchAgents/com.genieo.completer.update.plist~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist

    /Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client

    /usr/lib/libgenkit.dylib/usr/lib/libgenkitsa.dylib

    /usr/lib/libimckit.dylib/usr/lib/libimckitsa.dylib

    ~/Library/Preferences/com.apple.genieo.global.settings.plist~/Library/SavedState/com.genieo.RemoveGenieoMac.savedState

    Now do the same for each folder in the following list. When these folders open, no file will be selected. Instead, select all items (Command-A) in the folder and drag them all to the Trash.~/Library/Application Support/Genieo/

    ~/Library/Application Support/com.genieoinnovation.Installer/~/Library/Saved Application State/com.genieo.RemoveGenieoMac.savedState/

    Restart your Mac, then continue to the next steps, below.

    1. From the Finder, choose Go > Go to Folder.
    2. Type /Library/Frameworks/GenieoExtra.framework in the text field, then press Return.
    3. If the file is on your Mac, a window opens with the file you searched for already selected. Drag the file to the Trash.

    Restart your Mac, then choose Finder > Empty Trash to permanently remove the files.