Q: Restore doesn't take place to my new iphone from icloud

Hi Wazed Apple,

Happy Holidays!  If you are asking for details regarding the 2 GB of data that is being used on your iPhone, refer to this article:

See how much storage you've used on your iPhone, iPad, and iPod touch - Apple Support
http://support.apple.com/en-us/HT201656

If your device is near its capacity or you get an alert that your storage is full, you can remove some of your less used content to make room for more.

 

View storage usage on your iOS device

Tap Settings > General > Usage > Manage Storage to see the amount of space each app and its content takes on your device.

Tap an app for more detailed information about its usage.

Depending on the app, you might be able to delete some of the app's content, or delete the app and all of its content.

If you need to purchase additional iCloud storage, here is the link:

iCloud storage upgrades and downgrades - Apple Support
http://support.apple.com/en-us/HT201318

When you sign up for iCloud, you automatically get 5 GB of free storage for Mail, Backup, iCloud Photo Library beta, and iCloud Drive. Your purchased music, movies, apps, books, TV shows, and shared albums don’t count against that free storage. If you need more iCloud storage, you have two options:

 

• Upgrade to a total of 20 GB, 200 GB, 500 GB or 1 TB of iCloud storage. Learn more about iCloud storage.
• Reduce the amount of iCloud storage you’re using. Learn how to manage your iCloud storage.

If you are still not able to restore your iPhone after addressing the storage issue, follow these troubleshooting steps:

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263

I hope this information helps ....

- Judy

Hi Wazed Apple,

Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action

- Judy

Hi Wazed Apple,

I'm glad the information helped ...

Cheers!

- Judy